IBM E027SLL-H Troubleshooting Guide - Page 124
Integrated Cryptographic Service Facility but does not connect
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Note: Neither of these values adversely affect the connection for the remote Tivoli Enterprise Monitoring Server. 2. From the Configure the Tivoli Enterprise Monitoring Server main menu, select the Specify communication protocols option. 3. On the Specify communication protocols panel, specify the IP protocols of choice and ensure. Specify SNA.PIPE as one of the protocols that the remote Tivoli Enterprise Monitoring Server uses for connection. 4. Navigate forward to specify the communication protocols values for the selected protocols. 5. From the Configure the Tivoli Enterprise Monitoring Server main menu, select the Create runtime members option to generate the DS#3xxxx Create runtime members job. 6. Submit the job and check for good condition codes. 7. From the Configure the Tivoli Enterprise Monitoring Server main menu, select the Complete the configuration option. 8. Review the remaining tasks to finish the configuration of the product before starting the Tivoli Enterprise Monitoring Server. Unable to transfer catalog and attribute files to the monitoring server If you attempt to copy the catalog and attribute files to a Tivoli Enterprise Monitoring Server on z/OS using the IBM Tivoli Monitoring "FTP Catalog and Attribute Files" option on Linux or UNIX and get an error that the transfer failed, take steps to resolve the error. To confirm the problem, enter the following command in the logs directory on the portal server: grep "PORT not allowed after EPSV ALL" itm_config*.trc. If the message returned is sun.net.ftp.FtpProtocolException: PORT :503 EPSV ALL received - PORT not allowed after EPSV ALL, delete selected catalog and attribute files on the z/OS monitoring server and start the catalog and attribute file transfer again in Manage Tivoli Enterprise Monitoring Services or with your FTP client. The monitoring server starts normally in a system with no Integrated Cryptographic Service Facility but does not connect to the portal server Although Integrated Cryptographic Service Facility (ICSF) provides robust password encryption, you are not required to use it because it can affect compatibility with z/OS OMEGAMON monitoring products. If you do not have the Integrated Cryptographic Service Facility installed, you need to add USE_EGG1_FLAG=1 to the Tivoli Enterprise Portal Server configuration to enable connection with the Tivoli Enterprise Monitoring Server. About this task Complete the following steps so that the monitoring server can connect to the portal server: Procedure 1. During monitoring server configuration, select Configure the Tivoli Enterprise Monitoring Server > Specify configuration values > Integrated Cryptographic Service Facility (ICSF) installed?and specify N(No). 106 IBM Tivoli Monitoring: Troubleshooting Guide
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