IBM E027SLL-H Troubleshooting Guide - Page 114
V610Rnnn unable to install agent where nnn is the release
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Monitoring) directly after rebooting the system, and you see the following error: "KCI1235E terminating ... problem with starting Java Virtual Machine" at the beginning of the installation before the license is displayed, try executing the prelink -a command to resolve the issue. Installation on the Linux S390 R2.6 64-bit operating system fails with the message "LINUX MONITORING AGENT V610Rnnn unable to install agent" where nnn is the release number About this task Perform the following steps to resolve this problem before running the installation again: 1. Run the following command before running any installation or configuration command for the agent: export JAVA_COMPILER=NONE 2. Install the s390x.rpm RPM (Red Hat Package Manager) files, in addition to the s90.rpm files, located in the CD ISO images for Red Hat As 4.0 s390x: v compat-libstdc++-295-2......s390x.rpm v compat-libstdc++-33-3.......s390x.rpm It requires the two s390x.rpm files, in addition to the s390.rpm files. You can obtain the required RPM files from the CD for Red Hat As 4.0 s390x. Troubleshooting z/OS-based installations This section describes some problems you might experience with z/OS-based installations, including problems you can resolve with the Installation and Configuration Assistance Tool (ICAT). It includes the following sections: v " Tivoli Monitoring z/OS initialization checklist" v "z/OS-based installations problems and resolutions" on page 104 Tivoli Monitoring z/OS initialization checklist Use the IBM Tivoli Monitoring z/OS initialization checklist to troubleshoot problems with your Tivoli Monitoring installation on z/OS. The z/OS initialization checklist includes the following sections: v "Tivoli Monitoring Services Engine initialization" v "RAS1 service initialization" on page 97 v "TCP/IP service initialization" on page 97 v "SNA service initialization" on page 100 v "The Server list" on page 100 v "Local Location Broker service initialization" on page 101 v "Global Location Broker service initialization" on page 103 v "Tivoli Enterprise Monitoring Server hub availability" on page 103 Tivoli Monitoring Services Engine initialization The Tivoli Monitoring Services Engine is a collection of basic Operating System and Communication service routines built specifically for the OS/390® and z/OS Operating environments. All IBM Tivoli Monitoring address spaces load and employ the services of the Tivoli Monitoring Services Engine. 96 IBM Tivoli Monitoring: Troubleshooting Guide
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