IBM E027SLL-H Troubleshooting Guide - Page 160
Category and Message field of the universal message does not accept
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c. On the RUNTIME ENVIRONMENTS (RTES) menu, type B for (Build libraries) next to the runtime environment in which the monitoring server is configured, and press Enter. The PP#1xxxx job that allocates the runtime libraries is displayed. d. Edit the CYL() parameter in the job to increase the VSAM allocation to whatever value your DASD can accommodate 4. Submit the PP#1xxxx job. 5. Use IDCAMS to copy data from the flat file to the new VSAM. 6. Reinstall the application support for the product or products whose situations are missing or not starting correctly. For instructions on installing application support for a monitoring agent installed on z/OS, refer to the configuration guide for your monitoring agent. For instructions on installing application support for monitoring agents installed on a distributed system (Windows, UNIX, Linux) see the IBM Tivoli Monitoring: Installation and Setup Guide. kshsoap client fails because of missing libraries on UNIX-based systems On UNIX-based systems, the CandleSoapClient shell script calls kshsoap binary from inside, while sourcing the environment. You do not need to run the kshsoap binary, as required on a Windows platform. Category and Message field of the universal message does not accept DBCS About this task To record a DBCS IBM Tivoli Monitoring universal message when a situation is true, following these steps on the Tivoli Enterprise Portal: 1. Open the Situation editor. 2. Select a situation. 3. Select the Action tab. 4. Check Universal Message button. 5. Move the cursor to Message or Category text field. 6. Enable Input Method (IM) for DBCS. 7. Type a key to input DBCS. However, at the last step, nothing is set into the text field because the text field does not accept double byte characters (DBCS). Disable the Input Method and input only single byte characters (SBCS). An error occurs when remotely removing an instance on Windows The following log shows an error occurs when remotely removing an instance on Windows. (4300DFC2.0000-828:kbbssge.c,52,"BSS1_GetEnv") KBB_RAS1="ERROR ^> C:\IBM\ITM\tmaitm6\logs\KNTRAS1.LOG" (4300DFC2.0001-828:kbbssge.c,52,"BSS1_GetEnv") CANDLE_HOME="C:\IBM\ITM" (4300DFCE.0000-828:kdytasks.cpp,1063, "runCommand") Bad return code (3221225477) from command 142 IBM Tivoli Monitoring: Troubleshooting Guide
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