IBM E027SLL-H Troubleshooting Guide - Page 265
Cognos Query Studio displays Japanese text within the Thai web
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[reportservicemain] com.cognos.pogo.handlers.logic.ChainHandler [warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler [do_warp] com.cognos.pogo.handlers.logic.ChainHandler [warpmta] com.cognos.pogo.reportservice.ReportServerHandler To remedy this issue, manually delete the *.rtm files located in the cognos/data/cqe/RTModels directory. Displaying data for Situations History report results in error If you encounter an error displaying data for the Situations History report, ensure that at least 10 GB of disk space is available after installing Tivoli Common Reporting. This available disk space accomodates temporary data to generate reports on the Tivoli Common Reporting server when you use Tivoli Monitoring provided reports. Date and time format in IBM Tivoli Monitoring OS Agents reports not localized When you display IBM Tivoli Monitoring OS Agents reports within Internet Explorer 7 (IE7), you might see date and time formats that are not localized, but display as MMM dd, yyyy and hh:mm 12h format, instead. Prompted to select report type when installing reports with CLI When you install IBM Tivoli Monitoring OS Agents reports within the CLI, you might be prompted to "Choose the report type" after you have already specified the reports you want to install. Simply specify option 2 when prompted. This is a known limitation. Cognos Query Studio displays Japanese text within the Thai web browser When working in the Cognos Query Studio, you might see strings of Japanese text within the Thai web browser. This is a limitation of the current product. The prompt page of a Cognos report within the Tivoli Common Reporting tool displays strings that are not translated When selecting options from a list box or a combination box in the prompt page of a Cognos report within the Tivoli Common Reporting tool, you might see strings that are not translated at the beginning of the list. The strings do not represent an error. The strings are the internal names of the parameters that are not part of the translatable strings. The generated report displays an incorrect date and time format The Utilization Comparison for Single Resource report displays an incorrect date and time format when you select either Excel 2000 or Excel 2002 as the output format and either English or French as the output language. To avoid this situation, select Excel 2007 as the output format. Chapter 15. Tivoli Common Reporting troubleshooting 247
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