IBM E027SLL-H Troubleshooting Guide - Page 113
Installing IBM Tivoli Monitoring on Red Hat 5 and see
View all IBM E027SLL-H manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 113 highlights
Installation on SLES9 terminates with install.sh failure:KCI1008E terminating... license declined On systems when LAP cannot run and Java does not function, a bad return code is returned to install.sh. The problem can be manually recreated by running the JAVA command used to launch LAP or simply by running Java -version from the jre under CANDLEHOME. Indications show that the system might be missing an OS patch required for the level of Java or possibly an incorrect version of Java has been packaged and installed on the system. Command line interface program of the Application Support Installer is not currently available The command line interface program of the Application Support Installer is not currently available, thus you cannot run the installation in command line mode. However, you can run the installation in silent mode instead. If your UNIX or Linux computer does not have X-Windows set up, you must use the silent installation method. Silent installation on UNIX-based systems returns an encryption key setting error Errors occur if you attempt a silent installation on UNIX-based systems or UNIX-based systems and the encryption key is not exactly 32 characters. Exception in thread "main" candle.kjr.util.CryptoFailedException: CRYERR_INVALID_KEY_LENGTH at candle.kjr.util.CRYPTO.validateKeyLength(CRYPTO.java:911) at candle.kjr.util.CRYPTO.setKey(CRYPTO.java:452) at ITMinstall.gskSetkey.(gskSetkey.java:179) at ITMinstall.gskSetkey.main(gskSetkey.java:26) Set the encryption key parameter in the silent install file to exactly 32 characters as in the following example: INSTALL_ENCRYPTION_KEY=IBMTivoliOMEGAMONEncrytionKey62 The error "Unexpected Signal: 4 occurred at PC=0xFEC3FDE4" occurs during installation About this task A Java VM heap dump occurs during installation, which uses the JRE. Use the following steps to resolve the problem: Procedure 1. 2. 3. 4. 5. Install the product. Installing IBM Tivoli Monitoring on Red Hat 5 and see the following error: "KCI1235E terminating ... problem with starting Java Virtual Machine" If you try to install IBM Tivoli Monitoring on Red Hat 5 with SELinux set to "permissive" or "disabled" mode ("enforced" mode is not supported by IBM Tivoli Chapter 5. Installation and configuration troubleshooting 95
-
1
-
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
-
305
-
306
-
307
-
308
-
309
-
310