Lantronix xPrintServer - Office User Guide

Lantronix xPrintServer - Office Manual

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  • Lantronix xPrintServer - Office | User Guide - Page 1
    xPrintServer Office Edition Print Server User Guide Part Number 900-640-R Revision C June 2015
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    for AirPrint certified firmware release 5.0.0. This update includes Google Cloud Print capability, security functions, quick setup page, help link, geolocation, supply level information, and the ability to import/export user information. xPrintServer® Office Edition Print Server User Guide 2
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    19 Logging In 21 Local Authentication Login 21 Remote Authentication Login 21 Logging Off 22 Navigation 22 Printing from an iOS Device 24 Printing from a Mac OS X Lion Desktop 25 Setting Up Printing from a Windows 7 Desktop 26 xPrintServer® Office Edition Print Server User Guide 3
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    50 Updating Discovery Printer IP Addresses 51 Viewing and Exporting Print Jobs 52 Renaming the xPrintServer Device 53 Resetting the xPrintServer Unit to Factory Defaults 54 Via the User Interface 54 Via the Hardware Reset Button 55 xPrintServer® Office Edition Print Server User Guide 4
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    Updating Firmware 81 Updating Firmware via the Lantronix Web Services Website 81 Updating Firmware via a Local USB Port 82 7: Advanced Options 83 Modifying USB Time-out 84 Modifying NTP Server Address 84 Disabling Internet Access 84 xPrintServer® Office Edition Print Server User Guide 5
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    85 A: Technical Support 86 Diagnostic Support 86 Lantronix Technical Support 87 B: Troubleshooting 88 Problems and Error Messages 88 C: Compliance 89 Declaration of Conformity 89 RoHS Notice 90 D: Warranty 91 Index 92 xPrintServer® Office Edition Print Server User Guide 6
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    4-30 SSL/TLS Key and Certificate Management 65 Figure 5-1 Start Quick Setup 69 Figure 5-2 Google Cloud Print Printer Confirmation 70 Figure 5-3 Quick Setup Complete 70 Figure 5-4 Google Account 77 Figure 5-5 Adding a Google Account 78 xPrintServer® Office Edition Print Server User Guide 7
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    Features 79 Figure 6-1 Firmware Update Options 81 Figure 7-1 Advanced Options 83 List of Tables Table 2-1 Status LED, Top of Device 14 Table 4-1 Comparing Admin and Non-Admin User Privileges 31 Table 8-1 Technical Specifications 85 xPrintServer® Office Edition Print Server User Guide 8
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    Home, and Network Editions The xPrintServer comes in Network, Home and Office Editions. This user guide documents the features and functionality of the xPrintServer Office Edition print server. Key Features  No additional software is needed on the iOS device  Simple configuration  Supports up to
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    labels are adhered to your xPrintServer device (see Figure 1-2 or Figure 1-3 below). Figure 1-2 Sample Product Information Label (Type 1) Bar Code Serial Number Part Number Country of Origin Product Revision Manufacturing Code Date xPrintServer® Office Edition Print Server User Guide 10
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    device including an xPrintServer print server, printer or any Mac, PC, mobile phone or xPrintServer device gets a unique IP address from the DHCP server on your network (default method) or can be manually configured with a static IP address. xPrintServer® Office Edition Print Server User Guide
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    (e.g., PC, tablet, or smartphone) with connection to the network via Wi-Fi  A Google® email account (must be logged in to be able to setup and print through Google Cloud Print) xPrintServer® Office Edition Print Server User Guide 12
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    Blinking, 10Mbps Activity  OFF, No Ethernet Link Right LED  Always OFF The Ethernet port can connect to an Ethernet (10Mbps) or Fast Ethernet (100Mbps) network. xPrintServer® Office Edition Print Server User Guide 13
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    xPrintServer device is incorporated into the "X" letter of the Lantronix logo on the top of the device. The behavior of this LED indicates the type of activity occurring in the xPrintServer indicates a successful firmware update. the light xPrintServer® Office Edition Print Server User Guide 14
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    . The glowing "X" blinks quickly for about 30 seconds, and then pulses slowly to show it's ready for printing. 6. Monitor the LEDs on the xPrintServer print server for activity and status information (see Ethernet LEDs and Status LEDs). xPrintServer® Office Edition Print Server User Guide 15
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    but multicast traffic is communicated between the subnets.  Multicast configuration and support can be found in the Lantronix knowledgebase. You may perform word searches, such as for "multicast", at http://www.lantronix.com/resources/. xPrintServer® Office Edition Print Server User Guide 16
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    serial number of your xPrintServer print server. The serial number can be found on the product information label attached to your xPrintServer packaging (see Figure 1-2). It is an alphanumeric set of 12 characters. Figure 3-1 Serial Number xPrintServer® Office Edition Print Server User Guide 17
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    of your xPrintServer device for all future logins. Note: Your xPrintServer IP address is assigned by DHCP by default, however, you can manually configure a static IP address. See Assigning a Static IP Address to the xPrintServer Device. xPrintServer® Office Edition Print Server User Guide 18
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    page accessed online.  Edition The edition of xPrintServer device (Office Edition).  Version The current version of your firmware.  Name The configurable host name for the xPrintServer device. The default host name is xPrintServer. xPrintServer® Office Edition Print Server User Guide 19
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    causes the "X" LED on top of the xPrintServer unit to blink rapidly. Clicking the light bulb again turns off this feature. This feature is useful in situations where you wish to identify a specific xPrintServer device amongst multiple units. xPrintServer® Office Edition Print Server User Guide 20
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    remote authentication user name and password in Microsoft Active Directory. Once established, users using remote authentication can follow the same steps under Local Authentication Login to login. Remote authentication is disabled by default. xPrintServer® Office Edition Print Server User Guide 21
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    command menu associated with that item. Go to the first page Go backward one page... Go to the last page Go to the next page xPrintServer® Office Edition Print Server User Guide 22
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    user interface page allows you to logout easily.  Multiple Page Navigation Arrows facilitating navigation between multiple pages become available when a larger number of items span multiple pages on the Printers, Jobs, Users, or Logs pages. xPrintServer® Office Edition Print Server User Guide
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    to print. Note: Printer Options appear differently on different iOS devices. Some printers are protected, as indicated by a padlock icon. 7. Click Print. Your print job is sent to the selected printer Figure 3-9 Sample View of Printer Options xPrintServer® Office Edition Print Server User Guide
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    print server. 1. Connect your xPrintServer device according to Hardware Installation Steps. 2. Go to System Preferences > Hardware. 3. Click on Print & Scan. 4. Click on the + button on the lower left corner. A list of printers appears. xPrintServer® Office Edition Print Server User Guide
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    Bonjour Print Services at http://support.apple.com/kb/DL999, following prompts as instructed. 3. Launch Bonjour Printer Wizard:  Through Windows Start Menu by clicking Start > Control Panel > Bonjour Print Services > Bonjour Print Wizard. xPrintServer® Office Edition Print Server User Guide 26
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    . 4. Click on printer you wish to install. 5. Search and select your printer by Manufacturer and Model, and click Next. 6. Click Finish to complete the installation. xPrintServer® Office Edition Print Server User Guide 27
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    :  Through Window's Start Menu by clicking Start > Bonjour Print Services > Bonjour Print Wizard.  By double-clicking the Bonjour Printer Wizard icon on your desktop. The Bonjour Printer Wizard appears with a list of discovered printers. xPrintServer® Office Edition Print Server User Guide 28
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    : Up to two instances of the same network printer may appear during discovery (one instance reported by the Bonjour Print Wizard and the other by the xPrintServer). You may select either printer. 6. Click Finish to complete the installation. xPrintServer® Office Edition Print Server User Guide 29
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    3: Navigation and Printing Configuring a Default Printer This section provides instructions on setting an installed printer on your network as the default printer. 1. Click printer. The selected printer is now set as the default printer. xPrintServer® Office Edition Print Server User Guide 30
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    Access A non-Admin user can access xPrintServer status and product information as well as the ability the change their own password through the Home tab. A non-Admin user can view and export all of their own print jobs through the Jobs tab. xPrintServer® Office Edition Print Server User Guide 31
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    the confirmation pop-up that appears. Your password is changed. Note: You will be asked to login again if you attempt to navigate to a different user interface page. xPrintServer® Office Edition Print Server User Guide 32
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    a New User The Admin user can use these steps to create new users. 1. Login to the xPrintServer user interface as Admin user (see Logging In.) 2. Click the Users tab to access the Users page. All users are listed here. 3. Click Add User... xPrintServer® Office Edition Print Server User Guide 33
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    window appears with the choice to open or save the file. The name of this file is xps-users.csv by default. This file contains the username, full name, password, GCP Account and Admin information of all non-Admin users. See Figure 4-6 below. xPrintServer® Office Edition Print Server User Guide 34
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    . The Import Users page appears. 4. Click the Browse... button to browse to and open the file of exported users. The file name appears on the Import Users page. 5. Click the Import button. 6. Click Yes in the confirmation window that appears. xPrintServer® Office Edition Print Server User Guide 35
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    , GCP Account and Admin information of all non-Admin users. See Figure 4-7 below. Figure 4-7 Sample CSV File 4. Click Save File option and OK. 5. Save this file to a known location to edit later and import to another xPrintServer unit. xPrintServer® Office Edition Print Server User Guide 36
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    . 6. Click the button to the right of the specific printer with user access to be viewed or modified. The Disable access control checkbox is checked by default, allowing all users access to this printer. Figure 4-8 Printer Access Control xPrintServer® Office Edition Print Server User Guide 37
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    to cancel this action). The Printer Access Control page list of printers re-appear with the Allowed Users column immediately updated to show your latest modification. 10. Repeat steps above to modify access control on additional printers. xPrintServer® Office Edition Print Server User Guide 38
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    Cloud Print Status 6. Click the button to the right of a specific printer to access a pop-up command menu of options available for that printer. Each of these options is explained in greater detail under Admin Printer Configuration Options. xPrintServer® Office Edition Print Server User Guide
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    page to reach the Printer Discovery page. The current auto discovery mode is displayed at the top of the page. Figure 4-10 Printer Discovery Page xPrintServer® Office Edition Print Server User Guide 40
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    " appears if printers are available for discovery. If new printers are not available for discovery, you will see a Printer Auto Discovery Report (see Figure 4-11). xPrintServer® Office Edition Print Server User Guide 41
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    the Re-run Discovery button located directly above the Printer Auto Discovery Report, to manually check for any new printers. After a few minutes, a new Printer Auto Discovery see Logging Off) and close your browser. All printers are deleted. xPrintServer® Office Edition Print Server User Guide 42
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    the xPrintServer device to reboot. When the time zone is changed, the xPrintServer device automatically restarts, bringing you back to Figure 3-3 System Status Information on the Home Page. The unit is now set to your newly chosen time zone. xPrintServer® Office Edition Print Server User Guide 43
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    IP address. The Admin user may utilize these instructions to establish a static IP address. 1. Login to the xPrintServer user interface (see Logging In) as Admin user. 2. Click the Admin printer through which you want to print a test page. xPrintServer® Office Edition Print Server User Guide 44
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    the confirmation pop-up to continue (or No to cancel action) and the selected printer is deleted. 8. Click OK in the second confirmation pop-up. xPrintServer® Office Edition Print Server User Guide 45
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    pop-up window which appears. Figure 4-15 New Printer Location 8. Click OK (or No to cancel action). After a few seconds, the printer location is changed. xPrintServer® Office Edition Print Server User Guide 46
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    the printer as it is shared: Figure 4-16 Show Share Info Pop-up 7. Click OK in the share info pop-up window to close it. xPrintServer® Office Edition Print Server User Guide 47
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    settings appear organized under printer tabs. The number of printer tabs and the printer settings available and organized under the tabs vary among printer models. xPrintServer® Office Edition Print Server User Guide 48
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    have been saved successfully appears on the screen. Changes to printer settings remain in place until changed through the xPrintServer device. 8. Click the Return to Printer List button at any time to return to the Printers > List page. xPrintServer® Office Edition Print Server User Guide 49
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    Use this selection to show the marker levels of a particular printer. 1. Login to the xPrintServer device's Admin interface (see Logging In.) 2. Click the Printer tab to access the Printers 7. Click OK in the pop-up window to close it. xPrintServer® Office Edition Print Server User Guide 50
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    auto-discovery of printers outside the current subnet. 1. Login to the xPrintServer user interface (see Logging In) as Admin user. 2. Click the Printers tab to access the Printers > List page (es). 7. Click OK in the confirmation pop-up. xPrintServer® Office Edition Print Server User Guide 51
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    below the job list. Figure 4-20 Print Job Details 7. Click Export Job Log to export all active and completed print jobs to an excel spreadsheet. The same information that can be viewed on the screen is available in the exported jog log. xPrintServer® Office Edition Print Server User Guide 52
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    a dash and the serial number of your xPrintServer unit (for example, xPrintServer0080A3854E09). 4. Type in the New Name (an alpha and/or numeric combination that may include the - and _ characters). Figure 4-21 Changing the xPrintServer Name xPrintServer® Office Edition Print Server User Guide 53
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    xPrintServer user interface. 7. If using Google Cloud Print, verify all printers have been de-registered by going into the Google Cloud Print management page and deleting any remaining printers from the previous xPrintServer device registration. xPrintServer® Office Edition Print Server User Guide
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    a minimum of 10 seconds. Within the 10 seconds, the "X" Status LED on top of the xPrintServer print server displays a solid orange light to indicate the device is rebooting (see Table 2-1) after which it or Access link on the left is clicked. xPrintServer® Office Edition Print Server User Guide 55
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    configured to the xPrintServer device are listed here. 3. Click the Printer Drivers link to get to the Printer Driver Download page. A list of drivers previously downloaded appears ordered by make and model under the Loaded Drivers tab. xPrintServer® Office Edition Print Server User Guide 56
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    driver from the local driver cache stored in the xPrintServer device. You are notified when the driver has been downloaded or if there was an error encountered. Successfully downloaded drivers appear in the Loaded Drivers tab. 9. Click OK. xPrintServer® Office Edition Print Server User Guide 57
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    was an error encountered. 7. Move the exported file onto the USB flash drive (from step 4 above) if you wish to upload the driver onto another xPrintServer device. Figure 4-24 Export Drivers Button xPrintServer® Office Edition Print Server User Guide 58
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    the Add Drivers from USB button. The xPrintServer print server isgin an automatic search and download of drivers on the USB flash drive. You are notified when the driver has been downloaded or if there was an error encountered. 6. Click OK. xPrintServer® Office Edition Print Server User Guide 59
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    , additional fields become available for configuration. 5. Modify the Active Directory Server address, as necessary. 6. Check Encrypted Connection to enable (or disable) encrypted connection. 7. Enter the Active Directory Server Port number. xPrintServer® Office Edition Print Server User Guide 60
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    link to the left to access the Active Directory Configuration page (see Figure 4-26). 4. Enter a configured remote User Name. 5. Enter the Password for the remote User Name. 6. Click the Test button. 7. Click OK in the confirmation pop-up. xPrintServer® Office Edition Print Server User Guide 61
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    file onto a USB flash drive if you wish to import the configuration file onto another xPrintServer device. 7. If using Google Cloud Print, delete and re-add your Google email account. See Deleting and Adding a Google Email Account. xPrintServer® Office Edition Print Server User Guide 62
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    configuration (or No if you want to cancel this action). 10. Click OK to dismiss a confirmation pop-up indicating success of the restoration. Your xPrintServer automatically reboots according to a countdown which appears on your screen. xPrintServer® Office Edition Print Server User Guide 63
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    Server requires UserID and Password checkbox to enable or disable remote authentication for proxy server requests. - Check the checkbox to enable remote authentication and make additional remote authentication configuration fields available. xPrintServer® Office Edition Print Server User Guide
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    signed certificate. Only the Admin user may manage security certificates and keys through the xPrintServer user interface. Note: SSL doesn't support private DSA keys. You must use an RSA key. Figure 4-30 SSL/TLS Key and Certificate Management xPrintServer® Office Edition Print Server User Guide 65
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    Password 6. Click Generate Certificate Signing Request. The certificate signing request generates and downloads to your PC as a xprintserver.csr file. 7. If you wish to access other Security features, click Back to Main Security Page. xPrintServer® Office Edition Print Server User Guide 66
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    -open the web browser to use the certificate. 14. If you wish to access other Security features, click the Back to Main Security Page button. xPrintServer® Office Edition Print Server User Guide 67
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    Print The xPrintServer Office edition device supports Google Cloud Print service for Android and Chrome technology users beginning with firmware version 5.0.0, and going forward. Note: Proxy Server feature is not currently supported for Google Cloud Print Play™ store. Lantronix recommends using the
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    5. Login into the Google account you wish to use to establish the Google Cloud Print connection. This account controls printer sharing with other Google accounts. Businesses may want to this step by directly connecting through that account. xPrintServer® Office Edition Print Server User Guide 69
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    (up top) and can be used to access this Admin interface for future logins. Note: IP address may change if set to DHCP. Rediscover your xPrintServer IP address by following the directions in Finding the xPrintServer IP Address, as necessary. xPrintServer® Office Edition Print Server User Guide 70
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    . 2. Download the Google Cloud Print app to your Android device. 3. Repeat steps 1 and 2 to install the Google Cloud Print app on all Android devices from which you wish to print. 4. Be sure to share printers with other Google account users xPrintServer® Office Edition Print Server User Guide 71
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    1. Make sure you have completed Installing the Google Cloud Print App on Android Devices. 2. Open the app you wish to use. 3. Click the (options) button on the top right. A drop-down menu appears. 4. Select Share... from drop-down menu. xPrintServer® Office Edition Print Server User Guide 72
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    5. Select Cloud Print. A printer list appears. 5: Google Cloud Print xPrintServer® Office Edition Print Server User Guide 73
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    list. The number of printers you see varies depending on how many printers the xPrintServer device auto‐discovered and set‐up on your network. 7. Click the (refresh) icon as necessary to refresh this printer list. 5: Google Cloud Print xPrintServer® Office Edition Print Server User Guide 74
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    5: Google Cloud Print 8. From the Print Preview page, select the (share action) icon to send the print job to the printer. You may see additional print options available for modification on this page depending on the printer model. xPrintServer® Office Edition Print Server User Guide 75
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    Combined with Lantronix xPrintServer Office Edition print server, your Chrome OS and Chromebook devices can print to your existing printers (see http://www.lantronix.com/xprintserver-supported-printers for compatible printers) without installing the Google Cloud Print app. Below are instructions for
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    be deleted. Figure 5-4 Google Account 5. Click the icon to the right of the account to delete it. 6. Click Yes in the confirmation window which appears. xPrintServer® Office Edition Print Server User Guide 77
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    Login into the Google account you wish to use to establish the Google Cloud Print web printing connection. If your browser has information about multiple Google accounts, each may be available step by directly connecting through that account. xPrintServer® Office Edition Print Server User Guide 78
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    with Figure 5-7. Refer to https://support.google.com/cloudprint/ for detailed information about the Google Cloud Print service. Figure 5-7 Google Cloud Print Administrative Features xPrintServer® Office Edition Print Server User Guide Google Cloud Print Administrative Options 1. Delete a specific
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    registered to the xPrintServer unit, within the same browser. Sharing a Printer through Google Cloud Print Service Note: This features supplements the xPrintServer device Admin interface's emails and groups allowed access and click Share. xPrintServer® Office Edition Print Server User Guide 80
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    After a few seconds, you will receive one of two messages:  "Firmware update is available" indicating you may proceed to step 5.  "You are running the latest version of the firmware" indicating no firmware update is necessary at this time. xPrintServer® Office Edition Print Server User Guide 81
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    on the Home Page. The list of discovered printers, created users and other custom configuration settings remain unchanged across firmware updates. Note: It may be necessary to close and reopen certain web browsers after a firmware upgrade. xPrintServer® Office Edition Print Server User Guide 82
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    options available under Printers > Advanced may be modified without instruction from Lantronix Technical Support.  Modifying USB time-out (in seconds)  Modifying the NTP Server address  Disabling Internet Access Figure 7-1 Advanced Options xPrintServer® Office Edition Print Server User Guide 83
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    box disables the xPrintServer device from making connection to the Internet.  Unchecking the box enables the xPrintServer print server to make a connection to the Internet. The xPrintServer device Internet connection is enabled by default. xPrintServer® Office Edition Print Server User Guide 84
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    Temperature Relative Humidity Case Protocols Supported Management System Software LEDs AirPrint Zeroconf Microsoft Internet Explorer, Version 8 and 9 Firefox Version 7 Safari Version 5 Chrome Version 16 (1) Status LED (2) Ethernet LEDs xPrintServer® Office Edition Print Server User Guide
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    to a progress bar that appears on your screen.. - Click OK to immediately download the generated information to your hard drive. - Email the downloaded file to Lantronix Technical Support. xPrintServer® Office Edition Print Server User Guide 86
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    Lantronix model number and serial number/MAC address  Firmware version  Description of the problem including the status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem) xPrintServer® Office Edition Print Server User
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    printer is not displaying on the iOS device. 1) Reboot the xPrintServer device. 2) Manually run Discovery Your device cannot print or access the xPrintServer print server. Make sure your device is compatible. See Supported Devices. xPrintServer® Office Edition Print Server User Guide 88
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    ® Office Edition Print Server Conforms to the following standards or other normative documents: Emissions FCC Part 15 Class B, VCCI Class B, EN 55022, CISPR22, ICES-003 Safety Agency UL, CE Mark, and C-Tick Agency Approvals RoHS, Reach xPrintServer® Office Edition Print Server User Guide 89
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    C: Compliance RoHS Notice All Lantronix products in the following families are China RoHS-compliant and free of the following hazardous substances and elements: • Lead used for this part is above the limit requirement in SJ/T11363-2006. xPrintServer® Office Edition Print Server User Guide 90
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    D: Warranty For details on the Lantronix warranty, go to our web site at http://www.lantronix.com/support/warranty/index.html. xPrintServer® Office Edition Print Server User Guide 91
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    Cloud Print App, 71 Google Cloud Print management page, 79 H Hide a Printer, 48 HTTP, 85 HTTPS, 85 Hub, 16 I Installation, 12 Installation Steps, 14 Internet Explorer, 85 iOS, 9, 10 IOS, 16 IP Address, 11 IP Address, 17 iPad, 9 iPhone, 9 IPP, 85 xPrintServer® Office Edition Print Server User Guide
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    Setting Up Printing from a Desktop(Windows 7 OS), 26 Share a Printer, 48 Show Share Info, 47 SNMP, 42, 85 Software, 85 Solid, 14 SSL, 65 Status LED, 14 Subnet, 16 Supply Levels, 50 Supported DHCP Configuration, 10 Switch, 16 System Status, 19 xPrintServer® Office Edition Print Server User Guide 93
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    34 User Adding a New User, 33 Changing Password, 32 Deleting a User, 34 User Administration, 32 Users Downloading a Sample CSV, 36 Importing User, 35 V View Print Jobs, 52 W Warranty, 91 Weight, 85 X xPrintServer, 9, 10, 14, 16, 44, 89 Index xPrintServer® Office Edition Print Server User Guide 94
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Part Number 900-640-R
Revision C
June 2015
xPrintServer Office Edition
Print Server User Guide