Samsung SGH-T879 User Manual Ver.lg2_f2 (English(north America)) - Page 292

Factory Data Reset, Collect Diagnostics, Format USB storage

Page 292 highlights

Factory Data Reset From this menu you can reset your phone and sound settings to the factory default settings. 1. Press ➔ and then tap Settings ➔ Backup and reset ➔ Factory data reset. 2. Read the on-screen reset information. Note: Select Format USB storage to also erase all data on the USB storage. 3. Tap Reset device. 4. If necessary, enter your password and tap Delete all. The device resets to the factory default settings automatically and when finished displays the Home screen. Collect Diagnostics This feature only collects diagnostic data for troubleshooting use. 1. Press ➔ and then tap Settings ➔ Backup and reset ➔ Collect diagnostics. 2. Read the on-screen System Manager Application information. 287 Note: This software collects only diagnostic data from your device so that T-Mobile technicians can better troubleshoot issues with your device. 3. Choose to enable or disable the feature by placing a check mark in the Allow Diagnostics field. 4. Select either More Info.. (to read additional information) or Close to close the message screen. Important! Selecting Close only closes the current description scree and does not disable data collection. To disable data collection, go to Settings ➔ Backup and reset ➔ Collect diagnostics and turn off the Allow Diagnostics feature.

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287
Factory Data Reset
From this menu you can reset your phone and sound settings
to the factory default settings.
1.
Press
and then tap
Settings
Backup
and reset
Factory data reset.
2.
Read the on-screen reset information.
Note:
Select
Format USB storage
to also erase all data on the
USB storage.
3.
Tap
Reset
device.
4.
If necessary, enter your password and tap
Delete all
.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1.
Press
and then tap
Settings
Backup
and reset
Collect diagnostics.
2.
Read the on-screen System Manager Application
information.
Note:
This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3.
Choose to enable or disable the feature by placing a
check mark in the
Allow Diagnostics
field.
4.
Select either
More Info..
(to read additional information)
or
Close
to close the message screen.
Important!
Selecting
Close
only closes the current description
scree and does not disable data collection.
To disable data collection, go to
Settings
Backup
and reset
Collect diagnostics
and turn off the
Allow Diagnostics
feature.