Canon PC300 Instruction Manual - Page 181

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Chapter 10 Troubleshooting You can't choose TIFF when Gray or Color or Auto color detection is selected. You can't choose JPEG when Binary Mode is selected. You can't choose Text enhance when Bleed-through reduction is selected. ScanFront Service is not running. User is now operating the device. Please try again after the user completes operations. An user has logged in. Operation is invalid. Please select user. The character string includes invalid character. Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution The scanner cannot be used with the selected mode and file format combination. Check which mode and file format combinations can be used. (See p. 6-21 and p. 8-19.) The scanner cannot be used with the selected mode and file format combination. Check which mode and file format combinations can be used. (See p. 6-21 and p. 8-19.) The scanner cannot be used with the selected mode and setting combination. Check which mode and setting combinations can be used. (See p. 6-21 and p. 8-19.) A ScanFront Service Server does not exist on the network. (A ScanFront Service Server has not been configured or is not running.) Check the ScanFront Service Server settings. In addition, you must start the ScanFront Service Server before turning ON the ScanFront. (See p. 4-6.) The ScanFront is being used. Try again after the ScanFront has finished being used. Modifying settings is not possible because a user is logged in. Make the user log off and then try again. User data is trying to be exported from the scanner without a user being selected at the user settings screen. Select a user name to export. Invalid characters have been used to set the custom file name or index file. Make sure none of the following characters are used: Custom file name Index file strings: & " ' < > 10-10

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10-10
Chapter 10
Troubleshooting
You can’t choose TIFF when
Gray or Color or Auto color
detection is selected.
Cause
The scanner cannot be used with the selected mode and file format
combination.
Solution
Check which mode and file format combinations can be used.
(See
p. 6-21 and p. 8-19.)
You can’t choose JPEG when
Binary Mode is selected.
Cause
The scanner cannot be used with the selected mode and file format
combination.
Solution
Check which mode and file format combinations can be used.
(See
p. 6-21 and p. 8-19.)
You can't choose Text enhance
when Bleed-through reduction is
selected.
Cause
The scanner cannot be used with the selected mode and setting
combination.
Solution
Check which mode and setting combinations can be used.
(See p. 6-21
and p. 8-19.)
ScanFront Service is not
running.
Cause
A ScanFront Service Server does not exist on the network. (A
ScanFront Service Server has not been configured or is not running.)
Solution
Check the ScanFront Service Server settings. In addition, you must start
the ScanFront Service Server before turning ON the ScanFront.
(See
p. 4-6.)
User is now operating the
device. Please try again after
the user completes operations.
Cause
The ScanFront is being used.
Solution
Try again after the ScanFront has finished being used.
An user has logged in.
Operation is invalid.
Cause
Modifying settings is not possible because a user is logged in.
Solution
Make the user log off and then try again.
Please select user.
Cause
User data is trying to be exported from the scanner without a user being
selected at the user settings screen.
Solution
Select a user name to export.
The character string includes
invalid character.
Cause
Invalid characters have been used to set the custom file name or index
file.
Solution
Make sure none of the following characters are used:
Custom file name:
/ : ? * " < > |
Index file strings:
& " ' < >