Epson Expression 1680 Special Edition User Manual (w/EPSON TWAIN software) - Page 125

You are unable to connect to the, scanner when you click the, button., System Device Manager in

Page 125 highlights

s If you've replaced your SCSI board or changed the SCSI ID, you may need to uninstall and reinstall your scanner software. See the instructions beginning on page 127. s Check for IRQ conflicts with built-in options. s Windows users: check the System Device Manager in the Windows Control Panel. If there is an Unknown Device icon, select it and click Remove. s Macintosh users: if you have an IEEE 1394 FireWire interface connection, make sure the following Extensions are selected in the Extensions Manager: EPSON FW Scanner Enabler, EPSON FW Scanner Expert, and EPSON FW ScannerLib. Also, make sure the IEEE 1394 FireWire scanner interface card is installed correctly in the scanner. (See "Installing the Card in Your Scanner" on page 109.) s If all else fails, uninstall and reinstall your software. See the instructions for uninstalling software beginning on page 127. You are unable to connect to the scanner when you click the Test button. s Check to make sure your cable is securely connected to both the scanner and computer. s Try a different cable. If you have a USB connection, be sure to use the USB cable that came with your scanner. If you have a SCSI connection, try using a high quality, shielded SCSI cable, and be sure to restart your computer after you change the cable. s Turn off both the scanner and your computer. Then turn on your scanner before you turn on the computer. s If you're connected to a USB hub, try connecting the cable to the computer's USB port. s If you have a SCSI connection, make sure your system is correctly terminated and there are no conflicting SCSI IDs. s If you're using a network scanner, check with your network administrator to see whether your computer is on a different router than the scanner server. If it is, make sure the 118 Solving Problems

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118
Solving Problems
If you
ve replaced your SCSI
board or changed the SCSI ID,
you may need to uninstall and
reinstall your scanner software.
See the instructions beginning
on page 127.
Check for IRQ conflicts with
built-in options.
Windows users: check the
System Device Manager in the
Windows Control Panel. If
there is an
Unknown Device
icon, select it and click
Remove
.
Macintosh users: if you have an
IEEE 1394 FireWire interface
connection, make sure the
following Extensions are
selected in the Extensions
Manager:
EPSON FW
Scanner Enabler
,
EPSON FW
Scanner Expert
, and
EPSON
FW ScannerLib
.
Also, make sure the IEEE 1394
FireWire scanner interface card
is installed correctly in the
scanner. (See
Installing the
Card in Your Scanner
on
page 109.)
If all else fails, uninstall and
reinstall your software. See the
instructions for uninstalling
software beginning on
page 127.
You are unable to connect to the
scanner when you click the
Test
button.
Check to make sure your cable
is securely connected to both
the scanner and computer.
Try a different cable. If you
have a USB connection, be sure
to use the USB cable that came
with your scanner. If you have a
SCSI connection, try using a
high quality, shielded SCSI
cable, and be sure to restart your
computer after you change the
cable.
Turn off both the scanner and
your computer. Then turn on
your scanner before you turn on
the computer.
If you
re connected to a USB
hub, try connecting the cable to
the computer
s USB port.
If you have a SCSI connection,
make sure your system is
correctly terminated and there
are no conflicting SCSI IDs.
If you
re using a network
scanner, check with your
network administrator to see
whether your computer is on a
different router than the scanner
server. If it is, make sure the