Epson Expression 1680 Special Edition User Manual (w/EPSON TWAIN software) - Page 129

Scanning Problems, TPU for Neg. Film, TPU for Pos.

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s Make sure both the scanner server and client computer are running the TCP/IP protocol. s If more than one scanner is connected to the scanner server, make sure the Expression 1680 is selected as the default scanner. The scanner software doesn't work properly. s Make sure the system requirements (for example, the operating system version) are correct for your software. See page 143. s Check your computer's memory. If you're running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory. (See your software and computer manuals.) If you're scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image. s Check your software installation. Make sure that your software is correctly installed and set up. If all else fails, uninstall your software, then reinstall it. You can't select any of the following as your Document Source: Auto Document Feeder, TPU for Neg. Film, TPU for Pos. Film. Make sure your option is installed correctly, and that it's securely connected to the OPTION connector. If you need to reinstall the option or connect it to the OPTION connector, restart your computer afterward. Scanning Problems The file size is too big. Adjust your scan settings. Try setting at a lower resolution (dpi), or scan only part of the image. 122 Solving Problems

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122
Solving Problems
■
Make sure both the scanner
server and client computer are
running the TCP/IP protocol.
■
If more than one scanner is
connected to the scanner server,
make sure the Expression 1680
is selected as the default scanner.
The scanner software doesn
’
t
work properly.
■
Make sure the system
requirements (for example, the
operating system version) are
correct for your software. See
page 143.
■
Check your computer
’
s
memory. If you
’
re running
other software at the same time,
using RAM resident programs,
or have many device drivers, the
computer may not have enough
memory. (See your software and
computer manuals.) If you
’
re
scanning a large image or
scanning at a high resolution,
your computer may not have
enough memory to process the
image.
■
Check your software
installation. Make sure that
your software is correctly
installed and set up. If all else
fails, uninstall your software,
then reinstall it.
You can
’
t select any of the
following as your Document
Source: Auto Document Feeder,
TPU for Neg. Film, TPU for Pos.
Film.
Make sure your option is installed
correctly, and that it
’
s securely
connected to the
OPTION
connector. If you need to reinstall
the option or connect it to the
OPTION
connector, restart your
computer afterward.
Scanning Problems
The file size is too big.
Adjust your scan settings. Try
setting at a lower resolution (dpi),
or scan only part of the image.