Epson RX500 User's Guide - Page 123

■ Make sure your paper isn't damp, curled, or loaded face down; the printable side, which is usually whiter or brighter, should be face up. Load new paper face up. Use Epson papers for proper saturation and absorption of genuine Epson inks. ■ Use a support sheet with special paper or load your paper one sheet at a time. ■ If you see jagged vertical lines, align the print head as described on page 115. ■ The ink cartridges may be old or low on ink; see page 111 for instructions on replacing an ink cartridge. Where To Get Help If you need help with the RX500 or Epson Scan software, see "Epson Support" below. If you need help with any other software included with the printer, see page 124. Epson Support Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services: Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70485. Use this code to quickly select the Stylus Photo RX500 in SoundAdvice. Where To Get Help 123