HP LaserJet M9040/M9050 Service Manual - Page 109

Manage supplies Use genuine HP print cartridges for the best printing results. HP print cartridges When you use a genuine new HP print cartridge, you can obtain the following supplies information: ● Percentage of supplies remaining ● Estimated number of pages remaining ● Number of pages printed NOTE: See Order parts, accessories, and supplies on page 405 for cartridge ordering information. Non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Service or repair required as a result of using a non-HP print cartridge will not be covered under the product warranty. If the non-HP print cartridge was sold to you as a genuine HP product, see HP fraud hotline on page 91. Print cartridge authentication The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP automatically authenticate the print cartridges when the cartridges are inserted into the product. During authentication, the product will let you know if a cartridge is a genuine HP print cartridge. If the product control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, call the HP fraud hotline. To override a non-HP print cartridge error message, touch OK. HP fraud hotline Contact the HP fraud hotline if you install an HP print cartridge and a message on the control panel states that the cartridge is non-HP. HP will help determine if the product is genuine and take steps to resolve the problem. The following issues are signs that your print cartridge might not be a genuine HP print cartridge: ● A high number of problems occur with the print cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). Go to www.hp.com/sbso/product/supplies/whybuy_fraud.html for more information. Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. ENWW Manage supplies 91