HP LaserJet M9040/M9050 Service Manual - Page 89
Options, Troubleshooting and Help
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Section Options Device List tab ● Devices list: Shows the products that you can select. When you open the software, this is the first page that appears. NOTE: The product information appears either in list form or as icons, depending on the setting for the View as option. NOTE: To return to this page from any ● tab, click My HP Printers in the left side of the window. ● The information on this tab includes current alerts for the product. If you click a product in the list, the HP Easy Printer Care opens the Overview tab for that product. Compatible Printers Provides a list of all the HP products that support HP Easy Printer Care software. Find Other Printers window Add more products to the My HP Printers list Click the Find Other Printers link in the Devices list to open the Find Other Printers window. The Find Other Printers window provides a utility that detects other network printers so that you can add them to the My HP Printers list and then monitor those products from your computer. Overview tab ● Contains basic status information for the device Device Status section: This section shows product-identification information and the product status. It indicates product-alert conditions, such as an empty print cartridge. After you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status. ● Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the paper that is loaded in each tray. Support tab Provides links to support information ● Supplies Details link: Opens the supplies status page to view more detailed information about product supplies, ordering information, and recycling information. ● Device Status section: This section shows product-identification information and the product status. It indicates product-alert conditions, such as an empty print cartridge. After you correct a problem with the product, click the refresh button in the upper-right corner of the window to update the status. Settings tab ● Device Management section: Provides links to information about HP Easy Printer Care, to advanced product settings, and to product usage reports. ● Troubleshooting and Help: Provides links to tools that you can use to resolve problems, to online product support information, and to online HP experts. ● About: Provides general information about this tab. Configure product settings, adjust print- ● quality settings, and find information about specific product features ● NOTE: This tab is not available for some products. ● General: Provides information about the product, such as the model number, serial number, and the settings for date and time, if they are available. Information Pages: Provides links to print the information pages that are available for the product. Capabilities: Provides information about product features, such as duplexing, the available memory, and the available printing personalities. Click Change to adjust the settings. ● Print Quality: Provides information about print-quality settings. Click Change to adjust the settings. ● Trays / Paper: Provides information about the trays and how they are configured. Click Change to adjust the settings. ● Restore Defaults: Provides a way to restore the product settings to the factory defaults. Click Restore to restore the settings to the defaults. HP Proactive Support When enabled, HP Proactive Support routinely scans your printing system to identify potential problems. Click the more info link to configure how frequently the scans occur. This page also provides information about available updates for product ENWW HP Easy Printer Care 71