HP LaserJet M9040/M9050 Service Manual - Page 319
Control-panel error messages
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Table 7-3 Control-panel error messages (continued) Control panel message Description Recommended action 13.05.00 Jam inside right door A jam is in the fuser area. ● Clear the jam in the area indicated. The leading edge of the media failed to reach ● the fuser delivery sensor (PS502) within the specified time. ● Close the door to allow the product to attempt to clear the jam. Replace the print cartridge. ● Replace the transfer roller assembly. 13.06.00 Jam inside front door A jam is in the fuser area. ● Replace the fuser. ● Clear the jam in the area indicated. ● Close the door to allow the product to attempt to clear the jam. ● Replace the fuser. 13.06.00 Jam inside left door A jam is in the fuser area. ● Clear the jam in the area indicated. ● Close the door to allow the product to attempt to clear the jam. ● Replace the fuser. 13.09.00 Jam inside front door A jam is in the face-down bin. ● Clear the jam in the area indicated. The leading edge of the media failed to reach ● the face-down bin delivery sensor (PS1451) within the specified time. ● Close the door to allow the product to attempt to clear the jam. Reseat the connections to the DC controller. ● Make sure that the delivery flags move smoothly. ● Run a service test. ● Replace the delivery unit. ● Replace the DC controller. 13.09.00 Jam inside left door A jam is in the face-down bin. ● Clear the jam in the area indicated. The leading edge of the media failed to reach ● the face-down bin delivery sensor (PS1451) within the specified time. ● Close the door to allow the product to attempt to clear the jam. Reseat the connections to the DC controller. ● Make sure that the delivery flags move smoothly. ● Run a service test. ● Replace the delivery unit. 13.0A.00 Jam in top output bin A jam is in the face-down bin area. ● Replace the DC controller. ● Clear the jam in the area indicated. The trailing edge of the media failed to leave ● the face-down bin delivery sensor (PS1451) within the specified time. Close the door to allow the product to attempt to clear the jam. ENWW Control-panel error messages 301