HP LaserJet M9040/M9050 Service Manual - Page 320
Table 7-3, Control panel message, Description, Recommended action
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Table 7-3 Control-panel error messages (continued) Control panel message Description Recommended action ● Replace the delivery unit. ● Replace the diverter. 13.0A.00 Jam inside left door A jam is in an area accessible through the left ● door. ● The trailing edge of the media failed to leave the face-down bin delivery sensor (PS1451) within the specified time. ● ● Clear the jam in the area indicated. Close the door to allow the product to attempt to clear the jam. Replace the delivery unit. Replace the diverter. 13.10.00 Jam inside duplexer A jam is in the reversing area. ● Clear the jam in the area indicated. The leading edge of the media failed to reach ● the reversed paper sensor (PS2002) in the duplexer within the specified time. ● Close the door to allow the product to attempt to clear the jam. Reseat the connections to the DC controller. ● Replace the duplexer. 13.10.00 Jam inside left door A jam is in the reversing area. ● Clear the jam in the area indicated. The leading edge of the media did not reach ● the reversed paper sensor (PS2002) in the duplexer within the specified time. ● Close the door to allow the product to attempt to clear the jam. Reseat the connections to the DC controller. 13.11.00 Jam inside duplexer A jam is in the reversing area. ● Replace the duplexer. ● Clear the jam in the area indicated. The leading edge of the media did not reach ● the reversed paper sensor (PS2002) in the duplexer within the specified time. ● Close the door to allow the product to attempt to clear the jam. Reseat the connections to the DC controller. 13.11.00 Jam inside left door A jam is in the reversing area. ● Replace the duplexer. ● Clear the jam in the area indicated. The leading edge of the media did not reach ● the reversed paper sensor (PS2002) in the duplexer within the specified time. ● Close the door to allow the product to attempt to clear the jam. Reseat the connections to the DC controller. 13.11.05 Jam in input accessory ● A pickup delay jam is in the registration area. ● Replace the duplexer. Clear the jam in the area indicated. ● Close the door to allow the product to attempt to clear the jam. ● Run a paper path test. 13.11.06 Pickup stationary jam A jam is in the pickup area of the input accessory. ● Replace the paper pickup assembly. ● Clear the jam in the area indicated. ● Remove the media from the right door of the product engine. 302 Chapter 7 Solve problems ENWW