Kyocera KM-3530 Fax System (F) Operation Guide Rev1 - Page 60

Troubleshooting Tables

Page 60 highlights

Section 3 Troubleshooting Troubleshooting Tables If you experience trouble with your fax machine, refer to the tables below for the appropriate corrective procedures. If the trouble persists, contact your service representative, an authorized service center or the place of purchase. Problem Check point Corrective procedure Reference page Is the machine installed in a location If the machine is installed in such a The detected document size is often where it is exposed to strong light from wrong. directly overhead, or from above and location, document size detection may be influenced by the light. Consult with your _ behind? service representative, an authorized service center or the place of purchase. I am not able to send my documents. Is the modular cord connected correctly? Connect the modular cord correctly. _ Is "Communication Error" displayed? Perform the necessary procedure to correct the error and try to transmit the documents 9-7 again. Is Password Check Transmission turned ON? Turn Password Check Transmission OFF. 4-32 I am not able to perform Broadcast Transmission. Is the memory in your fax machine full? Try the Broadcast Transmission procedure again after memory becomes available or after you create available space in memory. 2-11 4-13 4-38 During registration of an Encryption You CANNOT register an Encryption Box Box, an error occurs when I enter the Is the box number you are trying to enter box number and I cannot register the the same as the subaddress already number that is identical to a registered F-Code Box subaddress. Select a different _ Encryption Box. registered for an F-Code Box? Encryption Box number. I am not able to print out documents Are the Encryption Box number and ID from my Encryption Box. that you entered correct? Check the registered Encryption Box information. 4-35 3-4

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3-4
Section 3
Troubleshooting
_
_
9-7
4-32
2-11
4-13
4-38
_
4-35
Troubleshooting Tables
If you experience trouble with your fax machine, refer to the tables below for the appropriate corrective procedures.
If the trouble persists, contact your service representative, an authorized service center or the place of purchase.
Problem
Check point
Corrective procedure
Reference page
The detected document size is often
wrong.
Is the machine installed in a location
where it is exposed to strong light from
directly overhead, or from above and
behind?
If the machine is installed in such a
location, document size detection may be
influenced
by the light. Consult with your
service representative, an authorized
service center or the place of purchase.
I am not able to send my documents.
Is the modular cord connected correctly?
Connect the modular cord correctly.
Is
Communication Error
displayed?
Perform the necessary procedure to correct
the error and try to transmit the documents
again.
Is Password Check Transmission turned
ON?
Turn Password Check Transmission OFF.
I am not able to perform Broadcast
Transmission.
Is the memory in your fax machine full?
Try the Broadcast Transmission procedure
again after memory becomes available or
after you create available space in memory.
During registration of an Encryption
Box, an error occurs when I enter the
box number and I cannot register the
Encryption Box.
Is the box number you are trying to enter
the same as the subaddress already
registered for an F-Code Box?
You CANNOT register an Encryption Box
number that is identical to a registered
F-Code Box subaddress. Select a different
Encryption Box number.
I am not able to print out documents
from my Encryption Box.
Are the Encryption Box number and ID
that you entered correct?
Check the registered Encryption Box
information.