Lexmark X5495 User's Guide - Page 154
Scan was not successful, Scanning takes too long or freezes the computer, Poor scanned image quality
UPC - 734646058568
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Scan was not successful These are possible solutions. Try one or more of the following: CHECK USB CABLE CONNECTION 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. RESTART COMPUTER Turn off and then restart your computer. Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: CLOSE ALL APPLICATIONS NOT IN USE Close all programs not being used to speed up the performance of your computer. CHANGE THE RESOLUTION TO A LOWER VALUE 1 From the Finder desktop, double-click the Lexmark X5400 Series folder. 2 Double-click the Lexmark X5400 Series Center icon. 3 Click Preview/Edit to open the Scan dialog. 4 Click to open the Scan Settings drawer. 5 From the Resolution (DPI) pop-up menu on the Settings tab, choose a lower scanning resolution value. 6 Click . Poor scanned image quality These are possible solutions. Try one or more of the following: CHECK MESSAGES If an error message is displayed, see "Error messages on the printer display" on page 170. CLEAN THE SCANNER GLASS If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Troubleshooting 154