Lexmark X5495 User's Guide - Page 155
Partial document or photo scans, Cannot scan to an application, Lexmark X5400 Series, Preview/Edit
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CHANGE THE RESOLUTION TO A HIGHER VALUE 1 From the Finder desktop, double-click the Lexmark X5400 Series folder. 2 Double-click the Lexmark X5400 Series Center icon. 3 Click Preview/Edit to open the Scan dialog. 4 Click to open the Scan Settings drawer. 5 From the Resolution (DPI) pop-up menu on the Settings tab, choose a higher scanning resolution value. 6 Click . ARE YOU SCANNING FROM A MAGAZINE OR NEWSPAPER? If you are copying or scanning from a magazine or newspaper, see "Scanning clear images from magazines or newspapers" on page 37. CHECK QUALITY OF ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image. CHECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Partial document or photo scans These are possible solutions. Try one or more of the following: CHECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. CHECK PAPER SIZE Make sure the paper size being used matches the size you selected. CHECK ORIGINAL SIZE SETTING Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning. Cannot scan to an application SELECT A DIFFERENT APPLICATION 1 From the error dialog, click Cancel. 2 From the All-In-One Center, choose a different application from the "Send scanned image to" menu. 3 Scan the document. Troubleshooting 155