Ricoh AC205 User's Guide - Page 220

Printing Problems Condition Possible cause Suggested solutions The machine The machine is not does not print. receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Printer Driver Type 103 PCL 6 as your default printer in your Windows. Check the machine for the following: • The front door is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. After locating the problem, clear it. • Close the door. • Clear the paper jam. See page 9.5. • Load paper. See page 2.7. • Install the toner cartridge. See page 2.5. If a printer system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be Check the printer properties to ensure configured incorrectly. that all of the print settings are correct. The printer driver may Repair the printer software. See 9 be incorrectly page 2.43. installed. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. The machine selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See page 4.6. TROUBLESHOOTING 9.17