Ricoh AC205 User's Guide - Page 228

Scanning Problems Condition The scanner does not work. The unit scans very slowly. Suggested solutions • Make sure that you place the document to be scanned face down on the document glass, or face up in the Automatic Document Feeder. • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the USB or parallel cable is connected properly. • Make sure that the USB or parallel cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable. • If you are using a parallel cable, ensure that it is compliant with IEEE 1284 standards. • Check that the scanner is configured correctly. Check scan setting in the SmarThru Configuration or the application you want to use to make certain that the scanner job is being sent to the correct port, for example, LPT1. • Check if the machine is printing received data. If so, scan the document after the received data has been printed. • Graphics are scanned more slowly than text. • Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer User's Guide. 9 TROUBLESHOOTING 9.25