Dell 3130cn User's Guide (PDF) - Page 200

Option Problem, Other Problems, Problem, Action

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Ensure that the tray 1 inserted properly. 1 Is the problem recovered? Load Coated paper one sheet at a time. 2 Is the problem recovered? 3 Is that the print media damp? Use print media that is not damp. 4a Is the problem recovered? Fan the print media. 4b Is the problem recovered? Wipe the retard roller in the tray 1 with a cloth 5 moistened with water. Is the problem recovered? The task is complete. If using other type of print media, go to action 2b. The task is complete. Go to action 4b. Go to action 4a. Go to action 4b. The task is complete. Go to action 4b. The task is complete. Go to action 5. The task is complete. Contact Dell. Option Problem If an option does not operate correctly following installation or stops working: Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer. Print the printer settings page to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. See "Printing a Printer Settings Page". Ensure the option is selected in the printer driver you are using. The following table lists printer's option and corrective action for related problem. If the suggested corrective action does not correct the problem, call customer service. Problem 550 sheet feeder Duplexer Memory Hard disk Network Protocol Adapter Wireless printer adapter Action Ensure the 550 sheet feeder is correctly connected to the printer. Reinstall the feeder. See "Removing the 550 Sheet Feeder" and "Installing the 550 Sheet Feeder". Ensure the print media is loaded correctly. See "Loading Print Media in the Standard and Optional Trays" for more information. Ensure the duplexer is correctly installed. Reinstall the duplexer. See "Removing a Duplexer" and "Installing a Duplexer". Ensure the memory is securely connected to the memory connector. Ensure the hard disk is securely inserted to the correct slot. Ensure the network protocol adapter is securely inserted to the correct slot. Ensure the wireless printer adapter is securely inserted to the correct slot. Other Problems Problem Condensation has occurred inside the Action This usually occurs within several hours after you heat the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.

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1
Ensure that the tray 1 inserted properly.
Is the problem recovered?
The task is
complete.
If using other type of print media, go to
action 2b.
2
Load Coated paper one sheet at a time.
Is the problem recovered?
The task is
complete.
Go to action 4b.
3
Is that the print media damp?
Go to action 4a.
Go to action 4b.
4a
Use print media that is not damp.
Is the problem recovered?
The task is
complete.
Go to action 4b.
4b
Fan the print media.
Is the problem recovered?
The task is
complete.
Go to action 5.
5
Wipe the retard roller in the tray 1 with a cloth
moistened with water.
Is the problem recovered?
The task is
complete.
Contact Dell.
Option Problem
If an option does not operate correctly following installation or stops working:
Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the
printer, and check the connection between the option and the printer.
Print the printer settings page to see if the option is listed in the Installed Options list. If the option is not listed,
reinstall it. See
"Printing a Printer Settings Page"
.
Ensure the option is selected in the printer driver you are using.
The following table lists printer's option and corrective action for related problem. If the suggested corrective action does
not correct the problem, call customer service.
Problem
Action
550 sheet
feeder
Ensure the 550 sheet feeder is correctly connected to the printer. Reinstall the feeder. See
"
Removing the 550 Sheet Feeder
" and "
Installing the 550 Sheet Feeder
".
Ensure the print media is loaded correctly. See "
Loading Print Media in the Standard and Optional
Trays
" for more information.
Duplexer
Ensure the duplexer is correctly installed. Reinstall the duplexer. See "
Removing a Duplexer
" and
"
Installing a Duplexer
".
Memory
Ensure the memory is securely connected to the memory connector.
Hard disk
Ensure the hard disk is securely inserted to the correct slot.
Network
Protocol
Adapter
Ensure the network protocol adapter is securely inserted to the correct slot.
Wireless
printer
adapter
Ensure the wireless printer adapter is securely inserted to the correct slot.
Other Problems
Problem
Action
Condensation
has occurred
inside the
This usually occurs within several hours after you heat the room in winter. This also occurs when the
printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity
or relocate the printer to an appropriate environment.