Dell PowerEdge R815 Hardware Owner's Manual - Page 42

Invalid PCIe card, Gate A20 failure.

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Message Causes Corrective Actions Error 8602 Auxiliary Device Failure. Verify that mouse and keyboard are securely attached to correct connectors. Mouse or keyboard cable is loose or improperly connected. Reseat the mouse or keyboard cable. Defective mouse or keyboard. Ensure that the mouse or keyboard is operational. See "Troubleshooting a USB Device" on page 152. Gate A20 failure. Faulty keyboard controller; See "Getting Help" on faulty system board. page 185. General failure. The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem. Invalid configuration information please run SETUP program. An invalid system configuration caused a system halt. Run the System Setup program and review the current settings. See "Using the System Setup Program and UEFI Boot Manager" on page 53. Invalid PCIe card found in the Internal_Storage slot! The system halted because an invalid PCIe expansion card is installed in the dedicated storage controller slot. Remove the PCIe expansion card and install the integrated storage controller in the dedicated slot. See "VFlash Media (Optional)" on page 122. Keyboard controller failure. Faulty keyboard controller; See "Getting Help" on faulty system board. page 185. Keyboard data line failure. Keyboard stuck key failure. Keyboard cable connector is improperly connected or the keyboard is defective. Reseat the keyboard cable. If the problem persists, see "Troubleshooting a USB Device" on page 152. 42 About Your System

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42
About Your System
Error 8602 -
Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Mouse or keyboard cable is
loose or improperly
connected.
Reseat the mouse or
keyboard cable.
Defective mouse or keyboard.
Ensure that the mouse or
keyboard is operational. See
"Troubleshooting a USB
Device" on page 152.
Gate A20 failure.
Faulty keyboard controller;
faulty system board.
See "Getting Help" on
page 185.
General failure.
The operating system is
unable to carry out the
command.
This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.
Invalid
configuration
information -
please run SETUP
program.
An invalid system
configuration caused a
system halt.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 53.
Invalid PCIe card
found in the
Internal_Storage
slot!
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"VFlash Media (Optional)"
on page 122.
Keyboard
controller
failure.
Faulty keyboard controller;
faulty system board.
See "Getting Help" on
page 185.
Keyboard data
line failure.
Keyboard stuck
key failure.
Keyboard cable connector is
improperly connected or the
keyboard is defective.
Reseat the keyboard cable. If
the problem persists, see
"Troubleshooting a USB
Device" on page 152.
Message
Causes
Corrective Actions