Dell PowerEdge R815 Hardware Owner's Manual - Page 45

Troubleshooting a Hard, Troubleshooting an Optical

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Message Causes Corrective Actions Read fault. Requested sector not found. The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. optical drive, or USB device, Ensure that the SAS the system could not find a backplane, USB, or SATA particular sector on the disk, cables are properly or the requested sector is connected. See defective. "Troubleshooting a USB Device" on page 152, "Troubleshooting an Optical Drive" on page 163, or "Troubleshooting a Hard Drive" on page 164 for the appropriate drive(s) installed in your system. SATA Port x There is no device connected Information only. device not found. to the specified SATA port. SATA port x device autosensing error. The drive connected to the Replace the faulty drive. specified SATA port is faulty. SATA port x device configuration error. SATA port 0 device failure. Requested sector Faulty hard drive, USB not found. device, or USB medium. Seek error. Seek operation failed. Replace the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" on page 152 or "Troubleshooting a Hard Drive" on page 164 for the appropriate drive(s) installed in your system. Shutdown failure. General system error. See "Getting Help" on page 185. About Your System 45

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About Your System
45
Read fault.
Requested sector
not found.
The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.
Replace the optical medium,
USB medium or device.
Ensure that the SAS
backplane, USB, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device" on page 152,
"Troubleshooting an Optical
Drive" on page 163, or
"Troubleshooting a Hard
Drive" on page 164 for the
appropriate drive(s) installed
in your system.
SATA Port
x
device not found.
There is no device connected
to the specified SATA port.
Information only.
SATA port
x
device auto-
sensing error.
SATA port
x
device
configuration
error.
SATA port
0
device failure.
The drive connected to the
specified SATA port is faulty.
Replace the faulty drive.
Requested sector
not found.
Seek error.
Seek operation
failed.
Faulty hard drive, USB
device, or USB medium.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 152 or
"Troubleshooting a Hard
Drive" on page 164 for the
appropriate drive(s) installed
in your system.
Shutdown
failure.
General system error.
See "Getting Help" on
page 185.
Message
Causes
Corrective Actions