HP OmniBook 7150 HP OmniBook 7100/7150 Reference Guide - Not Orderable - Page 109

If the second battery doesn't charge, If the OmniBook doesn't suspend as expected

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Page 109 highlights

Troubleshooting Solving Problems • Check that the battery is fully installed and locked in place. • Turn off the OmniBook, then check that the battery contacts are clean and that the ac adapter cables are fully plugged in. • Move the OmniBook away from any nearby heat source. Unplug the ac adapter and allow the battery to cool down. An elevated battery temperature prevents charging. • If available, try another battery and ac adapter. If the second battery doesn't charge • The OmniBook's second battery doesn't charge until the main battery is fully charged. • Make sure the ac adapter is plugged into the power source. • Check that the light on the ac adapter is on. • Check that the second battery module is fully installed and locked in place. If the OmniBook stops responding • Press CTRL+ALT+DEL to end the application that is not responding. • Press the blue power button to suspend the OmniBook. Then press the blue button again to turn the OmniBook back on. • If nothing happens, insert a paper clip into the system-off button on the right side of the OmniBook. Then press the blue button to turn the OmniBook on. If the OmniBook doesn't suspend as expected • If you have a connection to another computer, the OmniBook doesn't suspend if the connection is actively in use. • If the OmniBook is performing an operation, it normally waits for the operation to finish. • If a CD-ROM drive is present, make sure auto insert notification is disabled. This is the default factory setting. In Windows 95 or Windows 98, view the CD-ROM drive properties in Device Manager. 7-11

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Troubleshooting
7-11
•
Check that the battery is fully installed and locked in place.
•
Turn off the OmniBook, then check that the battery contacts are clean and that
the ac adapter cables are fully plugged in.
•
Move the OmniBook away from any nearby heat source. Unplug the ac adapter
and allow the battery to cool down. An elevated battery temperature prevents
charging.
•
If available, try another battery and ac adapter.
If the second battery doesn’t charge
•
The OmniBook’s second battery doesn’t charge until the main battery is fully
charged.
•
Make sure the ac adapter is plugged into the power source.
•
Check that the light on the ac adapter is on.
•
Check that the second battery module is fully installed and locked in place.
If the OmniBook stops responding
•
Press CTRL+ALT+DEL to end the application that is not responding.
•
Press the blue power button to suspend the OmniBook. Then press the blue
button again to turn the OmniBook back on.
•
If nothing happens, insert a paper clip into the system-off button on the right side
of the OmniBook. Then press the blue button to turn the OmniBook on.
If the OmniBook doesn’t suspend as expected
•
If you have a connection to another computer, the OmniBook doesn’t suspend if
the connection is actively in use.
•
If the OmniBook is performing an operation, it normally waits for the operation
to finish.
•
If a CD-ROM drive is present, make sure auto insert notification is disabled. This
is the default factory setting. In Windows 95 or Windows 98, view the CD-ROM
drive properties in Device Manager.