HP Photosmart Premium Fax All-in-One Printer - C309 Full User Guide - Page 190
File messages, Photos not found, Error reading or writing the file
View all HP Photosmart Premium Fax All-in-One Printer - C309 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 190 highlights
Chapter 13 the product is connected to the computer through a wired, wireless, or Bluetooth connection, make sure that the respective connections are active and the product is turned on. Solve a problem For more information on setting up the product and connecting it to your computer, see the Start Here guide that came with the product. Cause: The product was not properly connected to the computer. File messages The following is a list of file-related error messages: • Error reading or writing the file • Unreadable files. NN files could not be read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file Solution: Check to see if you have the right folder and file name. Cause: The product software could not open or save the file. Unreadable files. NN files could not be read Solution: Reinsert the memory card in the product. If this does not work, retake the photos with your digital camera. If you already transferred the files to your computer, try printing those files by using the product software. The copies might not be damaged. Cause: Some of the files on the inserted memory card or attached storage device were damaged. Photos not found Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reinsert the memory card • Solution 2: Print photos from the computer 188 Solve a problem