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Recovering from a POST/BIOS update failure, Save and exit the Setup Utility

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7. Replace any adapters that were removed and replace the cover. For the desktop model, see "Replacing the cover" on page 55. For the tower model, see "Replacing the cover" on page 76 Note: You can now startup the computer one time without having to use the power-on password and start the IBM Setup Utility program. At this time, you can either delete the old password or set a new user password. If you do not use the IBM Setup Utility program to change or delete the password, the next time you start the computer, the original user password will be reinstated. 8. Connect the computer to a power source, keyboard, monitor, and mouse. 9. Turn on the computer. The IBM Setup Utility is displayed. 10. Follow the instructions to erase the existing password or create a new password. 11. Select Save and exit the Setup Utility and press Enter. Note: You must remove the cover again to replace the jumper to the normal setting. Recovering from a POST/BIOS update failure If power to your computer is interrupted while POST/BIOS is being updated (flash update), your computer might not restart correctly. If this happens, perform the following procedure: 1. Turn off the computer and all attached devices. 2. Unplug all power cords from electrical outlets and remove the computer cover. For the desktop model, see "Removing the cover" on page 43. For the tower model, see "Removing the side cover" on page 60 and "Removing the support bracket" on page 61. 3. Locate the clear CMOS recovery jumper on the system board, removing any adapters that impede access to the jumper. See "CMOS recovery jumper" on page 43 for the location of the CMOS recovery jumper. 4. Move the jumper to the adjacent pair of jumper pins. 5. Replace any adapters that were removed and replace the cover. See "Replacing the cover" on page 76. Reconnect the power cords for the computer and monitor to electrical outlets. 6. Insert the POST/BIOS update (flash) diskette into drive A, and turn on the computer and monitor. 7. After the update session completes, remove the diskette from the diskette drive, and turn off the computer and monitor. 8. Unplug all power cords from electrical outlets, and remove the cover. 9. Remove any adapters that impede access to the CMOS recovery jumper. 10. Replace the clear CMOS recovery jumper to its original position. 11. Replace any adapters that were removed. 12. Replace the cover, and reconnect all cables that were disconnected. 13. Turn on the computer to restart the operating system. 110 IBM IntelliStation E Pro Types 6204 and 6214: User's Guide

Section	Page
Contents	5
Safety information	9
Preface	15
Related Publications	15
Notices and statements used in this book	15
Chapter 1. Introducing the IntelliStation E Pro	17
Features and specifications for the desktop model	18
Features and specifications for the tower model	19
Inventory checklist	20
Software	20
Preinstalled software	20
Software Selections CD	22
Device Driver and IBM Enhanced Diagnostics CD	22
Other software	22
What your computer offers	22
Reliability, availability, and serviceability features	23
Computer controls and indicators	24
Chapter 2. Setting up your computer	27
Selecting a location for your computer	27
Arranging your workspace	27
Comfort	27
Glare and lighting	28
Air circulation	28
Electrical outlets and cable lengths	28
Moving the stabilizing feet	28
Setting the voltage-selection switch	29
Connecting computer cables	30
Recording important numbers	32
Running the operating system setup program	32
Registering your computer	33
Using Access IBM	33
Installing other operating systems	34
Product Recovery Program	34
Creating emergency diskettes	35
Creating a Recovery Repair diskette	35
Creating a Norton AntiVirus Rescue diskette	35
Chapter 3. Operating your computer	37
Turning on your computer	37
Using video features	37
Video device drivers	38
Changing monitor settings	38
Using audio features	39
Line in	39
Line out	39
Microphone	39
Managing your computer on a network	39
Wake on LAN	39
Intel Boot Agent	40
LANClient Control Manager (LCCM)	40
System Migration Assistant	40
Desktop Management Interface	40
Using security features	40
Anti-intrusion features	40
Component protection	41
Data protection	41
SMART hard disk drive	41
SMART Reaction	41
Virus protection	41
Locking the keyboard	41
Shutting down your operating system	42
Turning off your computer	42
Chapter 4. Configuring your computer	45
Using the IBM Setup Utility program	45
Starting the IBM Setup Utility program	45
IBM Setup Utility main menu choices	46
Main	46
Devices	46
Startup	47
Advanced	47
Security	48
Power	49
Exit	50
Using the SCSISelect Utility program (some models)	50
Starting the SCSISelect Utility program	50
SCSISelect menu choices	50
Using the Intel Boot Agent Utility program	51
Starting the Intel Boot Agent Utility program	52
Intel Boot Agent Utility menu choices	52
Chapter 5. Installing options	55
Before you begin	55
System reliability considerations	55
Handling static-sensitive devices	55
Desktop model	56
Major components of the desktop model	56
System board	57
System board internal cable connectors	58
System board external cable connectors	58
CMOS recovery jumper	59
Installing options in a desktop model	59
Removing the cover	59
Removing the frame support bracket	60
Working with adapters	60
Installing internal drives	64
Installing memory modules	69
Installing a security U-bolt	70
Replacing the cover	71
Tower model	72
Major components of the tower model	72
System and PCI extender boards	73
System board internal cable connectors	74
System board external connectors	75
CMOS recovery jumper	76
Installing options in a tower model	76
Removing the side cover	76
Removing the support bracket	77
Working with adapters	78
Installing internal drives	83
Installing memory modules	89
Installing a security U-bolt	91
Replacing the cover	92
Connecting external options	92
Input/output connector locations	93
Input/output connectors	94
Video connector	94
Keyboard connector	95
Mouse connector	95
Parallel connector	95
Serial connectors	96
Ethernet connector	96
Universal Serial Bus connectors	96
Audio connectors	97
Ultra160 SCSI connector	97
Chapter 6. Solving problems	99
Diagnostic tools overview	99
Power-on self-test (POST)	101
Small computer system interface (SCSI) messages (some models)	101
Diagnostic programs and error messages	102
Text messages	102
Starting the diagnostic programs	103
Using the Device Driver and IBM Enhanced Diagnostics CD	103
Creating an IBM Enhanced Diagnostics diskette	103
Using the Enhanced diagnostics diskette	104
Viewing the test log	104
Diagnostic error message tables	105
Other diagnostic programs	109
Troubleshooting charts	109
Software error messages	113
Troubleshooting the Ethernet controller	113
Network connection problems	113
Ethernet controller troubleshooting chart	114
Ethernet controller messages	115
Novell NetWare or IntraNetWare computer ODI driver teaming messages	115
NDIS 4.0 (Windows 2000 and Windows XP) Event Viewer messages	117
Ethernet teaming messages	119
Intel Boot Agent messages	121
Recovering your operating system and preinstalled software	122
Recovering or installing device drivers	122
Recovering the operating system	123
Performing a partial or full recovery	123
Using the Recovery Repair diskette	123
Using ConfigSafe and the Save Our System (SOS) feature	124
Erasing a lost or forgotten password (clearing CMOS)	125
Recovering from a POST/BIOS update failure	126
Replacing the battery	127
Getting information, help, and service	128
Before you call	128
Using the documentation	129
Getting help and information from the World Wide Web	129
Software service and support	129
Hardware service and support	129
Appendix A. Using the Software Selections CD	131
Features of the Software Selections CD	131
Starting the Software Selections CD	131
Installing software using the Software Selections CD	132
Appendix B. Caring for your computer	133
Basics	133
Cleaning your computer	133
Computer and keyboard	133
Monitor screen	133
Mouse	133
Moving your computer	134
Appendix C. Computer records	137
Serial numbers and keys	137
Appendix D. Viewing the license agreement	139
Appendix E. Warranty information	141
Warranty period	141
Problem determination	141
Running diagnostics	141
Checking software	141
Warranty service and support	142
International Warranty Service	142
Purchasing additional services	143
IBM Statement of Limited Warranty Z125-4753-06 8/2000	144
Part 1 - General Terms	144
Part 2 - Country-unique Terms	146
Appendix F. Notices	153
Edition notice	153
Trademarks	154
Important notes	154
Electronic emission notices	155
Federal Communications Commission (FCC) statement	155
Industry Canada Class A emission compliance statement	155
Australia and New Zealand Class A statement	155
United Kingdom telecommunications safety requirement	156
European Union EMC Directive conformance statement	156
Taiwan electrical emission statement	156
Japanese Voluntary Control Council for Interference (VCCI) statement	156
Power cords	156

Match case Limit results 1 per page

Replace any adapters that were removed and replace the cover. For the

desktop model, see

“

Replacing the cover

”

on page 55. For the tower model,

see

“

Replacing the cover

”

on page 76

Note:

You can now startup the computer one time without having to use the

power-on password and start the IBM Setup Utility program. At this

time, you can either delete the old password or set a new user

password. If you do not use the IBM Setup Utility program to change or

delete the password, the next time you start the computer, the original

user password will be reinstated.

Connect the computer to a power source, keyboard, monitor, and mouse.

Turn on the computer. The IBM Setup Utility is displayed.

10.

Follow the instructions to erase the existing password or create a new

password.

11.

Select

Save and exit the Setup Utility

and press Enter.

Note:

You must remove the cover again to replace the jumper to the normal

setting.

Recovering from a POST/BIOS update failure

If power to your computer is interrupted while POST/BIOS is being updated (flash

update), your computer might not restart correctly. If this happens, perform the

following procedure:

Turn off the computer and all attached devices.

Unplug all power cords from electrical outlets and remove the computer cover.

For the desktop model, see

“

Removing the cover

”

on page 43. For the tower

model, see

“

Removing the side cover

”

on page 60 and

“

Removing the support

bracket

”

on page 61.

Locate the clear CMOS recovery jumper on the system board, removing any

adapters that impede access to the jumper. See

“

CMOS recovery jumper

”

page 43 for the location of the CMOS recovery jumper.

Move the jumper to the adjacent pair of jumper pins.

Replace any adapters that were removed and replace the cover. See

“

Replacing the cover

”

on page 76. Reconnect the power cords for the

computer and monitor to electrical outlets.

Insert the POST/BIOS update (flash) diskette into drive A, and turn on the

computer and monitor.

After the update session completes, remove the diskette from the diskette

drive, and turn off the computer and monitor.

Unplug all power cords from electrical outlets, and remove the cover.

Remove any adapters that impede access to the CMOS recovery jumper.

10.

Replace the clear CMOS recovery jumper to its original position.

11.

Replace any adapters that were removed.

12.

Replace the cover, and reconnect all cables that were disconnected.

13.

Turn on the computer to restart the operating system.

110

IBM IntelliStation E Pro Types 6204 and 6214: User

’

s Guide