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IBM 620410U User Guide - Page 162

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recovering device drivers 106 operating system 106, 107 POST/BIOS update failure 110 preinstalled software 106 reliability, system 39 Remote Program Load 24 removable media drives, installing 67 removing cover 43 frame support bracket 44 side cover 60 support bracket 61 replacing battery 111 CD-ROM drive 49 cover 55 diskette drive 49 hard disk drive 50 retaining clips, DIMM 53, 73 S SCSI adapter 47 error messages 85 SCSISelect Utility program general 29 menu choices 34 starting 34 using 34 security adapter ROM 32 anti-intrusion 24 chassis-intrusion detector 25 component protection 25 data protection 25 features 24 locking the keyboard 25 passwords 26, 32 Remote Administration 32 Security Profile by Device 32 SMART hard disk drive 25 SMART Reaction 25 U-bolt 54, 75 virus protection 25 serial connector pin-assignments 80 connectors 80 side cover, removing 60 size 2, 3 small computer systems interface (SCSI) adapter 66 cabling requirements 81 connector 81 device 70 port 81 setting IDs 82 software CDs 4 error messages 97 software (continued) installing 116 network management 23 other 6 preinstalled 4 system management 23 Software Selections CD 6 features 115 starting 115 specfications desktop 2 tower 3 stabilizing feet 12 starting PXE Boot Agent Utility program 36 SCSISelect Utility program 34 static-sensitive devices, handling 39 support bracket, removing 61 system board connectors 42, 58 external connectors 42 internal cable connectors 42 jumpers 43, 60 options 41, 57 system management capabilities 6 Desktop Management Interface 24 Dynamic Host Configuration Protocol 24 LANClient Control Manager (LCCM) 24 Remote Program Load 24 System Migration Assistant (SMA) 24 Wake on LAN 23 System Migration Assistant (SMA) 24 system reliability 39 T tape drive, installing 67 temperature, air 2, 3 test log, viewing diagnostic 88 trademarks 138 troubleshooting charts 93 Ethernet 97 U United States electronic emission Class A notice 139 United States FCC Class A notice 139 universal serial bus (USB) cables 80 connector pin-assignments 81 connectors 80, 81 ports 80 problem 97 user password 32 using ConfigSafe 108 IBM Setup Utility program 29 passwords 32 Product Recovery Program 18 146 IBM IntelliStation E Pro Types 6204 and 6214: User's Guide

Section	Page
Contents	5
Safety information	9
Preface	15
Related Publications	15
Notices and statements used in this book	15
Chapter 1. Introducing the IntelliStation E Pro	17
Features and specifications for the desktop model	18
Features and specifications for the tower model	19
Inventory checklist	20
Software	20
Preinstalled software	20
Software Selections CD	22
Device Driver and IBM Enhanced Diagnostics CD	22
Other software	22
What your computer offers	22
Reliability, availability, and serviceability features	23
Computer controls and indicators	24
Chapter 2. Setting up your computer	27
Selecting a location for your computer	27
Arranging your workspace	27
Comfort	27
Glare and lighting	28
Air circulation	28
Electrical outlets and cable lengths	28
Moving the stabilizing feet	28
Setting the voltage-selection switch	29
Connecting computer cables	30
Recording important numbers	32
Running the operating system setup program	32
Registering your computer	33
Using Access IBM	33
Installing other operating systems	34
Product Recovery Program	34
Creating emergency diskettes	35
Creating a Recovery Repair diskette	35
Creating a Norton AntiVirus Rescue diskette	35
Chapter 3. Operating your computer	37
Turning on your computer	37
Using video features	37
Video device drivers	38
Changing monitor settings	38
Using audio features	39
Line in	39
Line out	39
Microphone	39
Managing your computer on a network	39
Wake on LAN	39
Intel Boot Agent	40
LANClient Control Manager (LCCM)	40
System Migration Assistant	40
Desktop Management Interface	40
Using security features	40
Anti-intrusion features	40
Component protection	41
Data protection	41
SMART hard disk drive	41
SMART Reaction	41
Virus protection	41
Locking the keyboard	41
Shutting down your operating system	42
Turning off your computer	42
Chapter 4. Configuring your computer	45
Using the IBM Setup Utility program	45
Starting the IBM Setup Utility program	45
IBM Setup Utility main menu choices	46
Main	46
Devices	46
Startup	47
Advanced	47
Security	48
Power	49
Exit	50
Using the SCSISelect Utility program (some models)	50
Starting the SCSISelect Utility program	50
SCSISelect menu choices	50
Using the Intel Boot Agent Utility program	51
Starting the Intel Boot Agent Utility program	52
Intel Boot Agent Utility menu choices	52
Chapter 5. Installing options	55
Before you begin	55
System reliability considerations	55
Handling static-sensitive devices	55
Desktop model	56
Major components of the desktop model	56
System board	57
System board internal cable connectors	58
System board external cable connectors	58
CMOS recovery jumper	59
Installing options in a desktop model	59
Removing the cover	59
Removing the frame support bracket	60
Working with adapters	60
Installing internal drives	64
Installing memory modules	69
Installing a security U-bolt	70
Replacing the cover	71
Tower model	72
Major components of the tower model	72
System and PCI extender boards	73
System board internal cable connectors	74
System board external connectors	75
CMOS recovery jumper	76
Installing options in a tower model	76
Removing the side cover	76
Removing the support bracket	77
Working with adapters	78
Installing internal drives	83
Installing memory modules	89
Installing a security U-bolt	91
Replacing the cover	92
Connecting external options	92
Input/output connector locations	93
Input/output connectors	94
Video connector	94
Keyboard connector	95
Mouse connector	95
Parallel connector	95
Serial connectors	96
Ethernet connector	96
Universal Serial Bus connectors	96
Audio connectors	97
Ultra160 SCSI connector	97
Chapter 6. Solving problems	99
Diagnostic tools overview	99
Power-on self-test (POST)	101
Small computer system interface (SCSI) messages (some models)	101
Diagnostic programs and error messages	102
Text messages	102
Starting the diagnostic programs	103
Using the Device Driver and IBM Enhanced Diagnostics CD	103
Creating an IBM Enhanced Diagnostics diskette	103
Using the Enhanced diagnostics diskette	104
Viewing the test log	104
Diagnostic error message tables	105
Other diagnostic programs	109
Troubleshooting charts	109
Software error messages	113
Troubleshooting the Ethernet controller	113
Network connection problems	113
Ethernet controller troubleshooting chart	114
Ethernet controller messages	115
Novell NetWare or IntraNetWare computer ODI driver teaming messages	115
NDIS 4.0 (Windows 2000 and Windows XP) Event Viewer messages	117
Ethernet teaming messages	119
Intel Boot Agent messages	121
Recovering your operating system and preinstalled software	122
Recovering or installing device drivers	122
Recovering the operating system	123
Performing a partial or full recovery	123
Using the Recovery Repair diskette	123
Using ConfigSafe and the Save Our System (SOS) feature	124
Erasing a lost or forgotten password (clearing CMOS)	125
Recovering from a POST/BIOS update failure	126
Replacing the battery	127
Getting information, help, and service	128
Before you call	128
Using the documentation	129
Getting help and information from the World Wide Web	129
Software service and support	129
Hardware service and support	129
Appendix A. Using the Software Selections CD	131
Features of the Software Selections CD	131
Starting the Software Selections CD	131
Installing software using the Software Selections CD	132
Appendix B. Caring for your computer	133
Basics	133
Cleaning your computer	133
Computer and keyboard	133
Monitor screen	133
Mouse	133
Moving your computer	134
Appendix C. Computer records	137
Serial numbers and keys	137
Appendix D. Viewing the license agreement	139
Appendix E. Warranty information	141
Warranty period	141
Problem determination	141
Running diagnostics	141
Checking software	141
Warranty service and support	142
International Warranty Service	142
Purchasing additional services	143
IBM Statement of Limited Warranty Z125-4753-06 8/2000	144
Part 1 - General Terms	144
Part 2 - Country-unique Terms	146
Appendix F. Notices	153
Edition notice	153
Trademarks	154
Important notes	154
Electronic emission notices	155
Federal Communications Commission (FCC) statement	155
Industry Canada Class A emission compliance statement	155
Australia and New Zealand Class A statement	155
United Kingdom telecommunications safety requirement	156
European Union EMC Directive conformance statement	156
Taiwan electrical emission statement	156
Japanese Voluntary Control Council for Interference (VCCI) statement	156
Power cords	156

Match case Limit results 1 per page

recovering

device drivers

106

operating system

106, 107

POST/BIOS update failure

110

preinstalled software

106

reliability, system

Remote Program Load

removable media drives, installing

removing

cover

frame support bracket

side cover

support bracket

replacing

battery

111

CD-ROM drive

cover

diskette drive

hard disk drive

retaining clips, DIMM

53, 73

SCSI

adapter

error messages

SCSISelect Utility program

general

menu choices

starting

using

security

adapter ROM

anti-intrusion

chassis-intrusion detector

component protection

data protection

features

locking the keyboard

passwords

26, 32

Remote Administration

Security Profile by Device

SMART hard disk drive

SMART Reaction

U-bolt

54, 75

virus protection

serial

connector pin-assignments

connectors

side cover, removing

size

2, 3

small computer systems interface (SCSI)

adapter

cabling requirements

connector

device

port

setting IDs

software

CDs

error messages

software

(continued)

installing

116

network management

other

preinstalled

system management

Software Selections CD

features

115

starting

115

specfications

desktop

tower

stabilizing feet

starting

PXE Boot Agent Utility program

SCSISelect Utility program

static-sensitive devices, handling

support bracket, removing

system board

connectors

42, 58

external connectors

internal cable connectors

jumpers

43, 60

options

41, 57

system management

capabilities

Desktop Management Interface

Dynamic Host Configuration Protocol

LANClient Control Manager (LCCM)

Remote Program Load

System Migration Assistant (SMA)

Wake on LAN

System Migration Assistant (SMA)

system reliability

tape drive, installing

temperature, air

2, 3

test log, viewing diagnostic

trademarks

138

troubleshooting

charts

Ethernet

United States electronic emission Class A notice

139

United States FCC Class A notice

139

universal serial bus (USB)

cables

connector pin-assignments

connectors

80, 81

ports

problem

user password

using

ConfigSafe

108

IBM Setup Utility program

passwords

Product Recovery Program

146

IBM IntelliStation E Pro Types 6204 and 6214: User

’

s Guide