Toshiba Tecra 8200 User Guide - Page 254

DVD operating problems– Windows98SecondEdition

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254 Troubleshooting Guide DVD operating problems-Windows 98 Second Edition My browser can't find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down to temporary repair. Try again later. DVD operating problems- Windows 98 Second Edition If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Check that the disc is in a format that the drive supports (DVD-ROM, DVD-R, or DVD-RW). 2 Ensure that the drive is properly installed in the SelectBay. It must be inserted completely. 3 Ensure that the DVD-ROM disk is properly inserted in the drive tray. 4 Ensure that the Display properties are not True Color (24-bit). If it is set to 24-bit color, there will be a video format error. To verify your display settings: ❖ Click Start, Settings, Control Panel, and double-click Display. ❖ Click on the Settings tab and check the Color Palette. It should be set to High Color (16-bit). ❖ If it is not set to High Color, change the settings to 16-bit color and click OK. 5 Clean the DVD disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned.

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254
Troubleshooting Guide
DVD operating problems–Windows 98 Second Edition
My browser can’t find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server
may be down to temporary repair. Try again later.
DVD operating problems
Windows 98 Second Edition
If you experience a problem playing DVDs, you may be able to
fix the problem yourself.
For general problems playing a DVD title, try the following steps:
1
Check that the disc is in a format that the drive supports
(DVD-ROM, DVD-R, or DVD-RW).
2
Ensure that the drive is properly installed in the SelectBay. It
must be inserted completely.
3
Ensure that the DVD-ROM disk is properly inserted in the
drive tray.
4
Ensure that the Display properties are not True Color (24-bit).
If it is set to 24-bit color, there will be a video format error. To
verify your display settings:
Click
Start
,
Settings
,
Control
Panel
, and double-click
Display
.
Click on the
Settings
tab
and check the
Color Palette
. It
should be set to
High Color
(16-bit).
If it is not set to High Color, change the settings to
16-bit
color
and click
OK
.
5
Clean the DVD disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.