Xerox 8500DN Service Manual - Page 102
x Errors - “Fall Out” Code
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UPC - 095205022063
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Error Messages and Codes 26,962.6x Errors - "Fall Out" Code Check the previous error in the fault history and troubleshoot that code. 27,0XX.6x Errors - Profile Library Ensure the ground integrity of the printer (see "Ensuring Ground Integrity" on page 4-65). 29,0XX.6x Errors - Jam Manager 1. Reset NVRAM, and then retest. 2. Replace the NVRAM. 31,0XX.4x Errors - Mechanical Initialization Jam The Media Drive motor stalled while moving the media path drive train. Look for interference or debris in the paper path. Check/test Media Drive motor. 31,001.40: Mechanical initialization jam fault. Troubleshooting Procedure for Mechanical Unit Jam Step Questions and Actions Yes 1 Check that all the main tray paper path sensor wires are clear of the Take Away Rollers. Are any wires damaged? Replace the wiring harness. 2 Are the Take Away Rollers dirty, contaminated, or damaged? 3 Run the Paper Path Drive test. Did the test pass? Replace the Take Away Rollers. Go to Step 5. 4 Run the Media Drive Motor test. Replace the Does the Media Drive Motor run extremely Media Drive fast? Assembly. 5 1. Remove the Media Drive Assembly and Complete. manually rotate each paper path roller. 2. Identify any roller that may be binding and causing drag. 3. Repair or replace as necessary. Did this correct the problem? No Go to Step 2. Go to Step 3. Go to Step 4. Go to Step 5. If the path is clear of debris and the rollers rotate normally, replace the Media Drive Assembly. 3-34 Phaser 8400/8500/8550/8560 Color Printer Service Manual
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