Xerox 8500DN Service Manual - Page 200
Media Skews Passing Through the Paper Path, Replace the Process Drive Gearbox.
UPC - 095205022063
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General Troubleshooting 9. Inspect the gears and mating cam gears for stripped or damaged gear teeth. 10. Replace the Process Drive Gearbox. 11. Replace the media path drive gearbox. Media Skews Passing Through the Paper Path 1. Ensure the media is supported. 2. Ensure that the side guides are properly adjusted. 3. Do not overfill the tray, especially with envelopes. 4. Check to see if the media is excessively curled. Curled media can get mistracked in the paper path. 5. Examine the paper path; ensure it is clear of obstructions. 6. Ensure that the pick roller is not visibly dirty so that it picks up a sheet of media smoothly and evenly. 7. Check and clean or replace, as required, the preheater and/or take away rollers. Also make sure that the front door is properly closed. 8. The printer should be installed on a flat, level surface. 9. Ensure the paper preheater assembly is clean and properly seated into the printer frame. 4-70 Phaser 8400/8500/8550/8560 Color Printer Service Manual