Xerox 8500DN Service Manual - Page 267

Cleaning and Maintenance Ink Smears, Oil Spots, or Random Ink Streaks Problem type Solution Ink smears on the front, back, or edges of a page. Select the automated procedure Remove Print Smears from the Control Panel. Check the maintenance kit for ink and paper-dust build-up on the wiper blade. Oil (Drum fluid) on top Select the automated procedure Remove Print edge of print. Smears from the Control Panel. Media Jams: Note Refer to the jam codes in "Jam Codes" on page 3-48. Problem type Solution Tray 1 (MPT) jams. Front Door jams. Exit jams. Tray 2 ~ 4 jams. Duplex path jam Double picks Clean the Pick Roller. Follow the "Pick Roller Cleaning Method" on page 7-3. Clean the transport rollers. Clean the Exit Rollers and Stripper Blade. Clean the appropriate tray feed roller. Clean the Preheater, Duplex, and Exit Rollers. Clean the Pick Rollers and Separator Pad with alcohol. Clean pick pad with clear packaging tape using the procedure "Pick Roller Cleaning Method" on page 7-3. Pick Roller Cleaning Method Tray 1 Tray 1 pick roller can be cleaned with an alcohol moistened swab. 1. Open the Front Door. 2. Rotate the roller and clean it with an alcohol-moistened swab. 3. Rotate the roller so that the flat side is facing down. 4. Close the Front Door. Phaser 8400/8500/8550/8560 Color Printer Service Manual 7-3