Xerox 8500DN Service Manual - Page 217

Streaks or Lines Down the Print Print-Quality Troubleshooting There are several possible causes of streaks running the length of a print. Initial Actions ■ Check the media used is supported by this printer. ■ Check that the exit path is clear of debris. Troubleshooting Reference Applicable Parts ■ Stripper Blade ■ Drum Maintenance Kit ■ Preheater ■ Electronics Module ■ Drum Assembly Example Print Streaks or Lines Down the Print Troubleshooting Procedure Step Questions and Actions Yes 1 Check for and remove any media, jammed Complete. paper, or debris found in the exit path. Did this correct the problem? 2 Clean the Drum Maintenance Kit wiper blade Complete. or replace the kit. Did this correct the problem? 3 1. Check the exit area, exit frame, Preheater, Complete. Drum Maintenance Kit, Printhead, and Stripper Blade for anything touching the Drum. 2. Reseat any component interfering or touching the Drum. 3. Clean the Stripper Blade. Did this correct the problem? s8500-035 No Go to Step 2. Go to Step 3. Go to Step 4. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-11