Xerox 8500DN Service Manual - Page 226

Print-Quality Troubleshooting Ghosting The image from a previous print is on the current print. This problem can occur from prints being stacked in the output tray, causing the pressure of the stack and the heat of the printer to cause "blocking" which has the appearance of ghosting. Initial Actions ■ Check the media used is supported by this printer. ■ Check that the paper path is clean and clear of debris. Troubleshooting Reference Applicable Parts ■ Drum Maintenenace Kit ■ Drum Maintenance Pivot Plate ■ Drum Maintenenace Camshaft ■ Drum Temperature Sensor Example Print Ghosting Troubleshooting Procedure Step Questions and Actions Yes 1 1. Try printing the images again, without Complete. letting them stack in the output tray. 2. Try different paper. Ink may have a problem adhering to smooth, impervious surfaces of some paper. Did this correct the problem? 2 Run multiple prints; the first 2-sided print Complete. will have the worst ghosting. Some Transfix Roller ghosting is inherent to the printer but will improve with multiple prints. Does this correct the problem? s8500-040 No Go to Step 2. Go to Step 3. 5-20 Phaser 8400/8500/8550/8560 Color Printer Service Manual