Xerox 8500DN Service Manual - Page 95

Error Messages and Codes Troubleshooting Procedure for 13,008 to 13,010 Error Code (Drum Heater) Step Questions and Actions Yes No 1 Check that the ambient room temperature is Advise within specifications (see "Environmental customer. Specifications" on page 1-12). Is the room too cold or too hot? Go to Step 2. 2 Ensure ground integrity (see "Ensuring Ground Integrity" on page 4-65). Are all components grounded properly? Go to Step 3. Resolve ground integrity. 3 Is the error code associated with an overheat condition? Go to Step 4. Go to Step 6. 4 Verify clearance for adequate air flow. Are any of the vents blocked? Advise customer. Go to Step 5. 5 Using Service Diagnostics, run the Drum Fan Motor test. Did the test pass? Go to Step 6. Replace the Drum Fan and/or the harness. 6 Check the Electronics Module Fan. Is the fan operating correctly? Go to Step 7. Replace the Electronics Module Fan. 7 Using Service Diagnostics, run the Drum Temperature Sensor test. Did the test pass? Go to Step 8. Replace the Drum Temperature Sensor. 8 Using Service Diagnostics, run the Drum Heater test. Did the test pass? Replace the Drum Temperature Sensor. 9 Check continuity of the F0130 fuse on the Preheater. Is the fuse blown? Replace the Preheater. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-27