Xerox 8500DN Service Manual - Page 235

Print-Quality Troubleshooting Ink Smears on First Printed Side of Duplex Print Troubleshooting Procedure Step Questions and Actions 4 Test the Preheater temperature. Does the Preheater operate within the normal operating range? Replace the Preheater if necessary. Did this correct the problem? Yes No Replace in the following order: ■ Preheater ■ Electronics Module Repeating Defects on Print The distance between each artifact of a repeating image defect reveals which imaging component is causing the defect. Transfix Roller defects show up as light spots in solid fill areas. Initial Actions ■ Check the media used is supported by this printer. ■ Check that the paper path is clean and clear of debris. Troubleshooting Reference Applicable Parts ■ Transfix Roller ■ Drum Assembly Example Print Repeating Defects Troubleshooting Procedure Step Questions and Actions Yes 1 Repeating defects that occur every 11.6 cm Complete. (4.58 in.) and do not move across the XAxis are caused by the Transfix Roller. Clean or replace the Transfix Roller. Did this correct the problem? s8500-045 No Go to Step 2. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-29