Xerox 8500DN Service Manual - Page 214

Print-Quality Troubleshooting Blank Prints The printer processes a sheet of paper, but no image is printed on it. Note Blank sheets accompanying multi-picks or chase pages following a jam are a part of normal operation. Initial Actions ■ Check the media used is supported by this printer. ■ Check the media settings are correct at the Control Panel. Troubleshooting Reference Applicable Parts ■ Electronics Module ■ Printhead ■ Wave Amp Example Print Blank Prints Troubleshooting Procedure Step Questions and Actions 1 Check the area around the Printhead and Drum for debris. Clean if necessary. Did this correct the problem? 2 Complete the Printhead Troubleshooting Checklist. Did this correct the problem? 3 Check all connections to the Printhead. Replace or repair any defective cables. Did this correct the problem? Yes Complete. Complete. Complete. s8560-269 No Go to Step 2 Go to Step 3. Replace in this order: ■ Electronics Module ■ Printhead 5-8 Phaser 8400/8500/8550/8560 Color Printer Service Manual