Xerox 8500DN Service Manual - Page 89

8,0XX.xx Errors - Wiper/Media Drive Faults Error Messages and Codes 8,005.48: The Media Drive stalled while moving the Wiper to home position. 8,006.49: The Wiper cannot verify the home position. 8,007.41: The Wiper stalled finding home. 8,008.42: The Wiper stalled while trying to move away from home position. 8,009.43: The Media Drive stalled while moving without the Head Maintenance Clutch engaged. 8,015.49: The Media Drive stalled while moving the cap/wipe to park position. 8,025.41: The Media Drive stalled while moving the cap/wipe from park position. 8,035.42: The Media Drive stalled while moving the cap/wipe Up. 8,045.43: The Media Drive stalled while moving the cap/wipe Down. 8,055.44: The Media Drive stalled while engaging headtilt. Troubleshooting Procedure for Wiper/Media Gearbox Step Questions and Actions Yes 1 Check for obstructions in the Wiper Assembly path. Is the Wiper Assembly obstructed by the Printhead or wiring? Clear any obstructions. 2 For an 8,005.48 error: Complete. 1. Check for paper in the paper path that is adding drag to the rollers. Look for paper or wiring interfering with the take away roller. 2. Remove the Tray 1 Pick Solenoid to view the meshing of the Take Away Roller's gears to the Media Drive Assembly. Did this correct the problem? 3 For an 8,007.41 error: Check for a missing KL-clip securing the Head Maintenance Clutch. Replace if missing. Did this correct the problem? Complete. 4 For an 8,009.43 error: Complete. 1. Ensure that there is no paper in the paper path adding drag to the rollers. 2. Ensure the Media Drive Assembly is fully seated and correctly installed. 3. Remove the Tray 1 Pick Solenoid to view the meshing of the take away roller's gears to the Media Drive Assembly. 4. Ensure the feed rollers are properly engaged in the drive gears. Did this correct the problem? 5 Run the Wiper Drive test. Did the test pass? Go to Step 6. No Go to Step 2. Go to Step 5. Go to Step 5. Replace the Media Drive Assembly. Go to Step 7. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-21