Xerox 8500DN Service Manual - Page 98
Troubleshooting Procedure for 13, 264 to 13, 327 Error Code Printhead, Questions and Actions
UPC - 095205022063
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Error Messages and Codes 13,327.42: The Printhead reservoir thermistor returned a bad reading, or the reading was corrupted by ESD. Troubleshooting Procedure for 13,264 to 13,327 Error Code (Printhead) Step Questions and Actions Yes No 1 Check that the ambient room temperature is Advise within specifications (see "Environmental customer. Specifications" on page 1-12). Is the room too cold or too hot? Go to Step 2. 2 Ensure ground integrity (see "Ensuring Ground Integrity" on page 4-65). Are all components grounded properly? Go to Step 3. Resolve ground integrity. 3 Run the Printhead Reservoir Temperature Go to Step 4. Replace the test. Printhead. Did the test pass? 4 Check and reseat all wiring to the Printhead. Complete. Did this correct the problem? Replace the Printhead. 13,328.43: The ink loader CYAN heater is too hot. 13,330.45: The ink loader CYAN heater took too long to reach its setpoint. 13,387.48: The ink loader CYAN thermistor circuit is open. 13,389.41: The ink loader CYAN thermistor circuit is shorted. 13,391.43: The ink loader CYAN thermistor returned a bad reading, or was corrupted by ESD. 13,392.44: The ink loader MAGENTA heater is too hot. 13,394.46: The ink loader MAGENTA heater took too long to reach its setpoint. 13,451.49: The ink loader MAGENTA thermistor circuit is open. 13,453.42: The ink loader MAGENTA thermistor circuit is shorted. 13,455.44: The ink loader MAGENTA thermistor returned a bad reading, or ESD corruption. 13,456.45: The ink loader YELLOW heater got too hot. 13,458.47: The ink loader YELLOW heater took too long to reach its setpoint. 13,515.41: The ink loader YELLOW thermistor circuit is open. 13,517.43: The ink loader YELLOW thermistor circuit is shorted. 13,519.45: The ink loader YELLOW thermistor returned a bad reading, or ESD corruption. 13,520.46: The ink loader BLACK heater got too hot. 13,522.48: The ink loader BLACK heater took too long to reach its setpoint. 13,579.42: The ink loader BLACK thermistor circuit is open. 13,581.44: The ink loader BLACK thermistor circuit is shorted. 13,583.46: The ink loader BLACK thermistor returned a bad reading, or ESD corruption. 3-30 Phaser 8400/8500/8550/8560 Color Printer Service Manual