Xerox 8500DN Service Manual - Page 238

Print-Quality Troubleshooting Initial Actions ■ Check the media used is supported by this printer. ■ Check that the paper path is clean and clear of debris. Troubleshooting Reference Applicable Parts ■ Preheater ■ Drum Maintenance Kit ■ Transfix Components Example Print s8500-047 Wrinkling Troubleshooting Procedure Step Questions and Actions Yes No 1 Try a higher quality or heavier media type from an unopened fresh ream of paper. Did this correct the problem? Complete. Go to Step 2. 2 Increase the margin size of the image. Complete. Wrinkling generally occurs in solid fills near the print's edge. Did this correct the problem? Go to Step 3. 3 Did the "wrinkle" occur printing the duplex Replace the side only? Preheater Go to step 4. 4 Inspect, clean, or if necessary, replace the Complete. Drum Maintenance Kit. Did this correct the problem? Go to Step 5. 5 Inspect the transfix components. Replace in the following order: ■ Transfix Roller ■ Transfix Camshaft ■ Transfix Load Arms ■ Transfix Load Module. 5-32 Phaser 8400/8500/8550/8560 Color Printer Service Manual