Xerox 8500DN Service Manual - Page 237

Wrinkling Print-Quality Troubleshooting White Stripes Troubleshooting Procedure Step Questions and Actions Yes No 1 Print the Solid Fills test print to reveal an X- Go to Step 2. Complete. axis problem. See "Primary Solid Fills 10x" The problem on page 5-40 for more information. is not with the Are the pinstripes apparent on the prints? print engine. 2 Check X-Axis motion and verify there is Complete. nothing interfering such as a poorly dressed cable or screw. Replace any defective parts. Did this correct the problem? Go to Step 3. 3 Check that there are no harnesses interfering with the Printhead. Repair or replace any defective part or interference with the Printhead. Did this correct the problem? Complete. Replace the X-Axis Motor. Damage is usually in a corner with solid fills. This problem is more often seen on short-grain media. Some wrinkling on envelope flaps is normal. Wrinkling may occur on the second side of a 2-sided print on the secondary colors. This indicates the Preheater is too open on the duplex side of the print. Note On the paper's packaging, an underline under the 11 (in 8.5 in. x 11 in.) indicates the paper is long-grain. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-31