Xerox 8500DN Service Manual - Page 76

Error Messages and Codes 1,000.4x Errors - 525-Sheet Feeder Faults 1,001.46: The upper 525-sheet feeder had an overcurrent condition. The lift motor or clutch may be shorted. 1,002.47: The lower 525-sheet feeder had an overcurrent condition. The lift motor or clutch may be shorted. Troubleshooting Procedure for for 525-Sheet Feeder Step Questions or Actions 1 1. Unplug all connectors to the feeder. 2. Remove the feeder and inspect the connector. 3. Replace any damaged connectors either on the feeder or engine. 4. Reseat and reconnect the feeder. Did this correct the problem? 2 Inspect the Pick Rollers in the feeder tray(s). Are the rollers damaged, dirty, or not moving freely? 3 TRun the Tray [3]/[4] Pick Clutch test. Does the clutch operate correctly? 4 Run the Tray [3]/[4] Lift Motor test. Does the motor operate correctly? 5 Check the feeder wiring to the Electronics Module (J390). Is the wiring defective? Yes Complete. No Go to Step 2. Replace the Pick Assembly. Go to Step 3. Go to Step 4. Replace the feeder. Go to Step 5. Replace the feeder. Replace the Replace the wiring and go feeder. to Step 3. 1,0XX.6x Errors - 525-Sheet Feeder Program Faults 1. Reseat the printer on the feeder. 2. Ensure ground integrity (see "Ensuring Ground Integrity" on page 4-65). 3. Reset NVRAM. 4. Replace the feeder. 3-8 Phaser 8400/8500/8550/8560 Color Printer Service Manual