Xerox 8500DN Service Manual - Page 79
Troubleshooting Procedure for 4, 024 Error Code, Questions and Actions, Check Wiper Alignment
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Error Messages and Codes 4,024.42: This fault code indicates a problem with the wiper. The wiper is not aligned properly and engaged the headtilt while in the waste lock position. Troubleshooting Procedure for 4,024 Error Code Step Questions and Actions Yes No 1 Ensure the Process Drive is correctly homed Is the problem Go to Step 2. as described in "Homing the Process Drive fixed? Train" on page 6-8. 2 Run the Check Wiper Alignment test. Did the test fail? Perform the Wiper Alignment Procedure and test again. Go to Step 3 if the test fails again. Go to Step 3. 3 Run the Wiper Drive test. Did the test fail? Go to Step 4. Go to Step 6. 4 Inspect the wiper drive and wiper lock system. Look for ink in the belts. Is the wipe system operating correctly? Go to Step 5. Replace the problem component. 5 Inspect the Head Maintenance Clutch. Is there any oil or contamination? Clean the interior of the system and replace clutch if necessary. Go to Step 6. 6 Run the Head Maintenance Clutch test. Replace in this Replace the Is the Head Maintenance Clutch operating order: Head correctly? ■ Exit Module Maintenance ■ Media Drive Clutch. ■ Wiper Blade 4,025.46: This fault code indicates a problem with the process control system. Cannot successfully home the transfix mechanism. Troubleshooting Procedure for 4,025 Error Code Step Questions and Actions Yes 1 1. Check for obstructions around the Complete. Printhead. Look for ink shards in gears of the tilt drive. 2. If the Printhead is obstructed, remove any obstruction from the system and reboot. Did this fix the problem? 2 Check the Printhead harness routing. Is the wiring blocking the Printhead? Re-route all wiring to the Printhead. No Go to Step 2. Go to Step 3. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-11
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