Xerox 8500DN Service Manual - Page 97
Troubleshooting Procedure for 13, 136 to 13, 199 Error Code Printhead, 200 to 13
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Error Messages and Codes Troubleshooting Procedure for 13,136 to 13,199 Error Code (Printhead) Step Questions and Actions Yes No 1 Check that the ambient room temperature is Advise within specifications (see "Environmental customer. Specifications" on page 1-12). Is the room too cold or too hot? Go to Step 2. 2 Ensure ground integrity (see "Ensuring Ground Integrity" on page 4-65). Are all components grounded properly? Go to Step 3. Resolve ground integrity. 3 Use Service Diagnostics to run the Left Jetstack Temperature test. Did the test pass? Go to Step 4. Replace the Printhead. 4 Check and reseat all wiring to the Printhead. Complete. Did this correct the problem? Replace the Printhead. 13,200.41: The Printhead right jetstack heater is too hot. 13,202.43: The Printhead right jetstack heater took too long to reach its setpoint. 13,259.46: The Printhead right jetstack thermistor circuit is open. 13,261.48: The Printhead right jetstack thermistor circuit is shorted. 13,263.41: The Printhead right jetstack thermistor returned a bad reading, or the reading was corrupted by ESD. Troubleshooting Procedure for 13,200 to 13,263 Error Code (Printhead) Step Questions and Actions Yes 1 Check that the ambient room temperature is Advise within specifications (see "Environmental customer. Specifications" on page 1-12). Is the room too cold or too hot? 2 Ensure the ground integrity (see "Ensuring Go to Step 3. Ground Integrity" on page 4-65). Are all components grounded properly? 3 Run the Right Jetstack Temperature test. Go to Step 4. Did the test pass? 4 Check and reseat all wiring to the Printhead. Complete. Did this correct the problem? No Go to Step 2. Resolve ground integrity. Replace the Printhead. Replace the Printhead. 13,264.42: The Printhead reservoir heater got too hot. 13,266.44: The Printhead reservoir heater took too long to reach its setpoint. 13,323.47: The Printhead reservoir thermistor circuit is open. 13,325.49: The Printhead reservoir thermistor circuit is shorted. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-29
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