Xerox 8500DN Service Manual - Page 92
and 9, 00X.6x Errors - Program Faults
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UPC - 095205022063
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Error Messages and Codes Troubleshooting Procedure for Ink Loader (Continued) Step Questions and Actions Yes No 3 Test the Ink Count Sensor by running Check for Replace the Ink the Monitor Sensors test in Service defects in the Loader. Diagnostics. genuine Ink Insert the clean, eraser end of a pencil Sticks. If no thru the lowermost oval slot in the Ink defects are Loader. Actuate the appropriate sensor found, go to by sliding the pencil down the white Step 4. channel guide until the sensor is Replace ink if tripped. If the sensor is functional, a necessary. state change appears on the Control Panel as Ink Present H. When released, the reading changes to L. The test only displays a reading when a sensor change occurs. If a flag is stuck, no reading is displayed. Did the test pass? 4 Test the ink melt heaters. Replace the 1. Replace the Ink Run the appropriate Ink Melt [1, 2, 3, Printhead. Loader. 4] Heater test. 2. Run Clear ISC 1 = Yellow Fault test to clear 2 = Cyan the error. 3 = Magenta 4 = Black Did the test pass? Note Xerox is not financially responsible for the incorrect operation of its products caused by the use of non- Xerox ink. 9,009.44 and 9,00X.6x Errors - Program Faults 9,009.44: This fault indicates a device failure attempting to access NVRAM. a. Reset NVRAM and retest. b. Ensure ground integrity for the printer (see "Ensuring Ground Integrity" on page 4-65). 11,0XX.xx Errors - Electronics Module Interface Fault 11,001.47: Upper 525-sheet feeder broken serial link detected. 11,002.41: Lower 525-sheet feeder broken serial link detected. 11,002.48: Lower 525-sheet feeder broken serial link detected. 11,003.42: Control Panel broken serial link detected. 11,003.49: Control Panel broken serial link detected. 11,004.41: Control Panel or I/O Board broken serial link detected. 11,004.43: I/O Board broken serial link detected. 11,005.42: Power control broken serial link detected. 11,005.44: Power control broken serial link detected. 3-24 Phaser 8400/8500/8550/8560 Color Printer Service Manual
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