Xerox 8500DN Service Manual - Page 113

Error Messages and Codes Troubleshooting Procedure for Y-Axis Motor Step Questions and Actions Yes No 1 1. Remove any obstructions interfering with Complete. Drum rotation. 2. Inspect the Drum and ensure the Drum rotates smoothly, if not replace the Drum Assembly and retest. Did this correct the problem? Go to Step 2. 2 Disconnect the Y-Axis Belt. Does the Y-Axis Motor shaft rotate smoothly? Go to Step 3. Replace the Y-Axis Motor. 3 1. Reconnect the Y-Axis Belt. 2. Run the Y-Axis Motor test. Did the test pass? Replace the Electronics Module. Go to Step 4. 4 Check the wiring for damage. Replace the Y-Axis motor. 8400 8500/8550/ 8560 PEST Description 37,034.43: 37,037.46: Media Drive motor disconnect. The Media Drive is not drawing the expected power. 37,035.44: 37,038.47: Media Drive motor short. The Media Drive is drawing too much power. Troubleshooting Procedure for Media Drive Step Questions and Actions 1 Run the Media Path Motor test. Did the test pass? 2 Check the wiring for damage. Yes No Replace the Electronics Module. Go to Step 2. Replace the Media Drive Assembly. 8400 8500/8550/ 8560 PEST Description 37,036.45: 37,039.48: Process motor disconnect. The Process Drive is not drawing the expected power. 37,037.46: 37,040.40: Process motor short. The Process Drive is drawing too much power. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-45