Xerox 8500DN Service Manual - Page 88

Error Messages and Codes Troubleshooting Procedure for 7,010 to 7,015 Error Code (Continued) Step Questions and Actions Yes No 8 Use Service Diagnostics to run the Head Maintenance Wiper Clutch test. Did the test fail? Replace the Head Maintenance Clutch. Go to Step 9. 9 1. Align the Wiper Assembly (page 6-2). Replace the Go to Step 10. 2. Use Service Diagnostics to run the Wiper Exit Module. Drive Test. Did the test fail? 10 1. Use Service Diagnostics to run the Load Inspect the Go to step 11. Maintenance Clutch test. maintenance Did the test fail? drive system, replace any defective parts. 11 Verify the Head Tilt Gear engages. You can Go to Step 12. Set the Head manually set the Head Tilt Gear. Tilt Gear. Is the gear engaged properly? 12 Use Service Diagnostics to run the Tilt Axis Replace the Go to Step 13. Drive test. Process Drive. Did the test fail? 13 Use Service Diagnostics to run the Process Replace the Motor test. Process Drive. Did the test fail? 7,0XX.6x Errors - Program Faults 1. Reset NVRAM and retest. 2. Ensure ground integrity for the printer (see "Ensuring Ground Integrity" on page 4-65). 3-20 Phaser 8400/8500/8550/8560 Color Printer Service Manual