Xerox 8500DN Service Manual - Page 82

Error Messages and Codes 6,0XX.4x Errors - X-Axis Fault 6,000.41: An X-Axis Motor current error occurred. Troubleshooting Procedure for X-Axis Motor Step Questions and Actions Yes No 1 1. Inspect the Printhead power cable and heater wiring. Go to Step 2. Go to Step 3. 2. Verify the Printhead travels smoothly from left to right. 3. Ensure the Printhead does not bind due to ink spills. Is Printhead movement restricted? 2 Clear the obstruction restricting Printhead Complete. movement. Did this correct the problem? Go to Step 3. 3 Inspect the X-Axis Motor harness. Is the wiring damaged? Replace the harness. Go to Step 4. 4 Use Service Diagnostics to test the X-Axis Replace the X- Replace the drive. Axis Motor. Electronics Did the test fail? Module. 6,0XX.6x Errors - Program Faults 6,001.64: The X-Axis task received an unexpected message. 6,002.65: Attempt to home the X-Axis from a state where homing is not allowed. 6,008.62: Attempt to use the X-Axis drive without initializing it. 6,011.65: Attempt to service the X-Axis while not in the appropriate state. 6,013.67: Unknown X-Axis program fault. 6,017.62: An attempt was made to drive the X-Axis using the wrong server. 6,018.63: An attempt was made to move with the X-Axis uninitialized. 6,019.64: An attempt was made to move the X-Axis from a homeless state. 6,023.68: Could not allocate memory for X-Axis home parameters. 6,025.66: An attempt was made to home with the X-Axis uninitialized. 6,032.68: Could not find a solution to the described home motion profile. 6,033.60: Could not allocate memory for X-Axis move parameters. a. Reset NVRAM, and then retest. b. Ensure ground integrity for the printer (see "Ensuring Ground Integrity" on page 4-65). 3-14 Phaser 8400/8500/8550/8560 Color Printer Service Manual