Xerox 8500DN Service Manual - Page 213

Print Too Light or Too Dark Print-Quality Troubleshooting The overall image density is too light or dark. Initial Actions ■ Check the media used is supported by this printer. ■ Check the media settings are correct at the Control Panel. Troubleshooting Reference Applicable Parts ■ Ink Sticks ■ Media Example Print s8500-034 Print Too Light or Too Dark Troubleshooting Procedure Step Questions and Actions Yes 1 Check that the paper type settings match the Complete. driver and application settings being used, especially if printing on transparency. Did this correct the problem? 2 Adjust the print mode or Color settings. Did this correct the problem? Complete. 3 Insert new ink and print a solid fill test print. Complete. Run the test print until the affected color returns to normal. The ink may be discolored due to age or lack of use over an extended period of time. Did this correct the problem? 4 If the problem is occurring for only one Complete. color, purge the ink up to 10 times to clear the ink or until discoloration is cleared. Did this correct the problem? No Go to Step 2. Go to Step 3. Go to Step 4. Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-7