HP 2700n HP Color LaserJet 2700 - Software Technical Reference - Page 220

Uninstall the Macintosh printing system, HP Embedded Web Server (EWS) - color laserjet 2700 firmware

Page 220 highlights

Carry out each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the printer and the computer and that the printer is powered on. ● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port. ● Turn the printer off and then back on again. ● If you are using a USB hub on the computer, disconnect the other USB devices from the hub. If the wrong PPD appears in the Kind column in the printer list after an installation: 1. Unplug USB cable. 2. Delete the print queue with the incorrect type (for example, Generic PostScript Printer). 3. Reinstall the printer software. 4. Turn the computer off and then on again. 5. Reconnect the USB cable from the computer to the printer. If these steps do not resolve the problem, delete the incorrect print queue, click Add, select the printer from the list, and then browse manually for the HP Color LaserJet 2700 PPD. Uninstall the Macintosh printing system Follow these instructions to uninstall the Macintosh Printing System. 1. Browse to the folder containing the PPDs. In Mac OS X V10.2.8 or later, the PPDs are installed in Library/Printers/PPDs/Contents/Resources:.lproj, where is the appropriate language. 2. Select the HP Color LaserJet 2700.gz file and drag it to Trash. 3. Empty the Trash. 4. To uninstall the HP Device Configuration application and supporting files, go to Applications/HP EWS Device Configuration and run the HP Uninstaller application. HP Embedded Web Server (EWS) HP EWS is an embedded web server in the printer firmware. It provides access to additional printer status and configuration tools in Mac OS X. Topics: ● Access to the HP EWS ● Status tab ● Settings tab ● Networking tab Macintosh 202 Chapter 5 Macintosh ENWW

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Carry out each one of these solutions in the order given, and restart the setup process after each one
to see if the issue has been resolved.
Verify that the USB or network cable is connected between the printer and the computer and that
the printer is powered on.
Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a
different USB port.
Turn the printer off and then back on again.
If you are using a USB hub on the computer, disconnect the other USB devices from the hub.
If the wrong PPD appears in the Kind column in the printer list after an installation:
1.
Unplug USB cable.
2.
Delete the print queue with the incorrect type (for example, Generic PostScript Printer).
3.
Reinstall the printer software.
4.
Turn the computer off and then on again.
5.
Reconnect the USB cable from the computer to the printer.
If these steps do not resolve the problem, delete the incorrect print queue, click
Add
, select the printer
from the list, and then browse manually for the
HP Color LaserJet 2700
PPD.
Uninstall the Macintosh printing system
Follow these instructions to uninstall the Macintosh Printing System.
1.
Browse to the folder containing the PPDs. In Mac OS X V10.2.8 or later, the PPDs are installed
in
Library/Printers/PPDs/Contents/Resources:<lang>.lproj
, where
<lang>
is the appropriate
language.
2.
Select the HP Color LaserJet 2700.gz file and drag it to
Trash
.
3.
Empty the
Trash
.
4.
To uninstall the HP Device Configuration application and supporting files, go to Applications/HP
EWS Device Configuration and run the HP Uninstaller application.
HP Embedded Web Server (EWS)
HP EWS is an embedded web server in the printer firmware. It provides access to additional printer
status and configuration tools in Mac OS X.
Topics:
Access to the HP EWS
Status tab
Settings tab
Networking tab
202
Chapter 5
Macintosh
ENWW
Macintosh