HP Q7815A HP LaserJet P3005 - User Guide

HP Q7815A Manual

HP Q7815A manual content summary:

  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 1
    HP LaserJet P3005 Series printers User Guide
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 2
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 3
    HP LaserJet P3005 Series printers User Guide
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    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: Q7812
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    ...2 Features comparison ...3 Walkaround ...5 Device parts ...5 Interface ports ...6 Device software ...7 Supported operating systems 7 Supported printer drivers ...7 Select the correct printer driver 7 Driver Autoconfiguration 8 Update Now ...8 HP Driver Preconfiguration 8 Priority for print
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    Auto continue ...37 Cartridge low ...37 Cartridge-out response ...38 Jam recovery ...38 RAM disk ...39 Language ...39 3 Input/output (I/O) configuration Parallel configuration ...42 USB configuration ...43 Connect the USB cable ...43 Network configuration ...44 Manually configure TCP/IP parameters
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    Supported media sizes ...57 Supported duplex printing 76 Print on both sides manually 76 Layout options for printing on both sides 76 Use the Services tab ...77 Use features in the Macintosh device driver HP Easy Printer Care software 87 Open the HP Easy Printer Care software 87 HP Easy Printer
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    95 HP policy on non-HP print cartridges 95 Print-cartridge authentication 96 HP fraud hotline and Web site 96 Replace supplies and parts ...97 Supply replacement guidelines 97 Change the print cartridge 97 Clean the device ...100 Clean the exterior ...100 Clean the paper path ...100 7 Problem
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    through the HP Easy Printer Care software (for devices that are directly connected to a computer 156 Part numbers ...157 Paper-handling accessories 157 Print cartridge ...157 Memory ...157 Cables and interfaces ...157 Print media ...158 Appendix B Service and support Hewlett-Packard limited
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    Easy Printer Care software 164 HP support and information for Macintosh computers 164 HP maintenance agreements ...165 On-site service agreements 165 Next-day on-site service 165 Weekly (volume) on-site service 165 Repacking the device ...165 Extended warranty ...166 Appendix C Specifications
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    Use HP Jetdirect print server cards 190 Install an HP Jetdirect print server card 190 Remove an HP Jetdirect print server card 191 Glossary ...193 Index ...195 ENWW ix
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    x ENWW
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    1 Device basics Now that the device is set up and ready to use, take a few moments to familiarize yourself with the device. This chapter contains basic information about the device features: ● Device comparison ● Features comparison ● Walkaround ● Device software ENWW 1
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    HP LaserJet P3005 HP LaserJet P3005d HP LaserJet P3005n HP LaserJet P3005dn HP LaserJet P3005x ● Prints up to HP LaserJet P3005, HP LaserJet P3005, HP LaserJet P3005, HP LaserJet P3005, 35 pages-per- plus: plus: plus: plus: minute (ppm) on letter-sized media, ● Automatic two- ● HP HP
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    ● Control-panel help ● HP Easy Printer Care software (a Web-based status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected models only) ● HP PCL 5 ● HP PCL 6 ● HP postscript level 3 emulation ● FastRes
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    page contains information about toner level, page count, and estimated pages remaining. ● The device checks for an authentic HP print cartridge at installation. ● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software) ● The online user guide is compatible with text
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    using the device, familiarize yourself with the parts of the device. 1 2 3 6 4 7 5 8 1 Top output bin 2 Long-media extension 3 Latch to open the front cover (provides access to the print cartridge) 4 Tray 1 (pull to open) 5 Tray 2 6 Control panel 7 Right-side cover (provides
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    to a computer or a network. 1 2 3 EIO 4 1 Type B Hi-Speed USB 2.0 connection 2 RJ.45 Network connection (available only on models P3005n, P3005dn, and P3005x) 3 IEEE 1284B-compliant parallel connection (available only on models P3005 and P3005d) 4 EIO slot 6 Chapter 1 Device basics ENWW
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    . 3 For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/LJP3005_software. 4 For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting. The printer drivers include online Help that has instructions for common printing tasks and also describes the
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    administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/go/hpdpc_sw. Priority for print settings Changes
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    the default settings To change the product for all print jobs configuration settings Windows 98 and Me 1. On the File menu in the 1. Click Start, Settings, and software program, click then Printers. Print. 2. Right-click the driver icon, 2. Select the driver, and then and then select click
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    printer driver that comes with the computer. ● HP Printer Utility Use the HP Printer Utility to set up device features that are not available in the printer driver: ● Name the device. ● Assign the device to a zone on the network. ● Assign an internet protocol (IP) address to the device. ● Download
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    access to troubleshooting and maintenance tools You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare. Supported operating systems
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    12 Chapter 1 Device basics ENWW
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    ● Control-panel layout ● Use the control-panel menus ● Show Me How menu ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Service menu ● Change device-control-panel configuration settings ENWW 13
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    the device by changing settings at the device control panel. Use the control panel to gain access to device features that the program or printer driver do not support. You can print a menu map at the device control panel that shows the settings with the currently selected values (see Open the
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    11 2 ? 10 9 8 Menu Stop 3 7 Ready Data Attention 456 Number 1 Button or light Control-panel display 2 Help ( ) button 3 Menu is processing or printing the data. ● On: The device has experienced a problem. Make note of the message on the control-panel display, and then turn the
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    Number Button or light 8 Down ( ) button 9 Back ( ) button 10 Select ( ) button 11 Up ( ) button Function only once.) Also clears continuable errors that are associated with the
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    to see additional information about a menu. The following are the main menus. Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE ENWW Use the control-panel menus 17
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    shows how to load special media, such as envelopes and transparencies. Prints a page that shows how to use the two-sided (duplex) printing function. Prints a page that shows supported media weights and sizes for the device. Prints a page that shows links to additional help on the Web. 18 Chapter
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    ]: The name of the job stored in the device. Select one of your jobs or all of your private jobs that were assigned a personal identification number (PIN) in the printer driver. ● PRINT: Prints the selected job. PIN REQUIRED TO PRINT: A prompt that appears for jobs that were assigned a PIN in the
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    page that shows the supplies levels for the device, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information. This page is available only if you are using genuine HP supplies. Prints a page that shows a count of all paper sizes
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    Control print jobs. For more information about supported media types and sizes, see Supported media sizes and Media considerations. Some items on this menu (such as duplex and manual feed) are available in the program or the printer driver (if the appropriate driver is installed). Program and device
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    It is best to set the number of copies in the program or printer driver. (Program and device-driver settings override control-panel settings.) DEFAULT to 356 MM. DUPLEX OFF ON Appears only for devices that include a built-in duplexer. Set the value to ON to print on both sides (duplex) or OFF to
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    PRINT PDF ERRORS OFF ON Explanation Feeds the paper manually from tray 1, rather than automatically from a tray. If MANUAL FEED= HP LaserJet 4 series devices. DARK: The internal Courier font that is available on the HP LaserJet III series devices. The default setting is REGULAR. Changes the number
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    you to select and maintain trays by number when you are not using the printer driver or when the software program has no option for tray selection. CLASSIC: Tray numbering is based on LaserJet 4 and older models. STANDARD: Tray numbering is based on newer LaserJet models. Print Quality submenu Some
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    fuser mode only if you are experiencing problems printing on certain media types. After you select a type of media, you can select a fuser mode that is available for that type. The device supports to the device and fuser. Always select Transparencies as the type in the printer driver and set the tray
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    with the HP LaserJet 4 parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge. NOTE It is best to turn EconoMode on or off in the program or printer driver
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    a cleaning page (for cleaning toner from the fuser). Follow the instructions on the cleaning page. For FORMAT TIME TIME FORMAT 1 to 100 Specifies the number of quick copy jobs that can be stored on than the one that you MANUALLY FEED PROMPT selected in the printer driver. PS DEFER MEDIA SIZE/
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    45 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY AUTO PDF PS PCL CLEARABLE WARNINGS JOB 28 Chapter 2 Control panel Explanation MANUALLY FEED PROMPT: Determines when the device shows a prompt regarding pulling from tray 1 if your print job
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    . CONTINUE: The device continues to print, and the REPLACE CARTRIDGE message appears until you replace the print cartridge. HP does not guarantee print quality if you select CONTINUE after a REPLACE CARTRIDGE condition. Replace the print cartridge as soon as possible to ensure good print quality. If
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    Item RAM DISK Values AUTO OFF LANGUAGE (DEFAULT) Several Explanation The default setting is AUTO. Determines how the RAM disk is configured. AUTO: Allows the device to determine the optimal RAM-disk size based on the amount of available memory. OFF: The RAM is disabled. NOTE If you change the
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    These and other parameters can also be configured through HP Web Jetadmin (see Use HP Web Jetadmin software) or other network configuration tools, such tests to help diagnose network hardware or TCP/IP network connection problems. LINK SPEED: Select the network link speed and communications mode
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    Resets submenu Items on the Resets submenu relate to returning settings to the defaults and changing settings such as Sleep mode. Item RESTORE FACTORY SETTINGS SLEEP MODE Values There is no value to select. Explanation Performs a simple reset and restores most of the factory (default) and network
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    parts and to troubleshoot jam and print-quality issues. Item PRINT EVENT LOG SHOW EVENT LOG PAPER PATH TEST Values There is no value to select. There is no value to select. PRINT TEST PAGE SOURCE DUPLEX source (tray), destination (output bin), duplex, and number of copies settings that you set in
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    on the display, indicating that it is now the default. 7. Press Menu to exit the menu. NOTE Device-driver settings override control-panel settings. Software program settings override both device-driver settings and control-panel settings. If you cannot gain access to a menu or item, it is either not
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    specific ● MANUALLY FEED HP PostScript drivers use the PostScript tray selection method instead of the HP method. ● SIZE/TYPE PROMPT. Use this item to control whether the tray configuration message and its corresponding prompts are shown whenever a tray is opened and closed. These prompts instruct
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    detect the type of print job and configure its personality to accommodate that job. ● PCL: Configures the device to use Printer Control Language. ● PDF: Configures the device to use portable document format. ● PS: Configures the device to use PostScript emulation. Set the personality 1. Press
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    , and then press . 5. Press or to select the appropriate setting, and then press . 6. Press Menu to exit the menu. Cartridge low The device has two options for reporting that print-cartridge life is low: CONTINUE is the default value. ● Select CONTINUE to allow the device to continue printing while
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    for this menu item. ● Select CONTINUE to allow the device to continue printing. A REPLACE CARTRIDGE warning message appears until the print cartridge is replaced. Printing in this mode can continue only for a specific number of pages. After that, the device stops printing until you replace the empty
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    4. Press to highlight JAM RECOVERY, and then press . 5. Press or to select the appropriate setting, and then press . 6. Press Menu to exit the menu. RAM disk This option determines how the RAM disk feature is configured. This option is available only if the device has at least 8 MB of free memory.
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    40 Chapter 2 Control panel ENWW
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    3 Input/output (I/O) configuration This chapter describes how to configure certain network parameters on the printer: ● Parallel configuration ● USB configuration ● Network configuration ENWW 41
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    in this section applies only to models HP LaserJet P3005 and HP LaserJet P3005d. A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284 compliant) with a connector plugged into the printer parallel port. The cable can be a maximum
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    USB configuration The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long. Connect the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 1 2 1 Type B USB port 2 Type B USB connector ENWW USB
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    complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator's Guide. The guide comes with printers in which an HP Jetdirect embedded print server is installed. Manually configure TCP/IP parameters
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    METHOD, and then press . 8. Press to highlight MANUAL SETTINGS, and then press . 9. Press to highlight next set of numbers. (Press to move to the previous set of numbers.) 12. Repeat supported network protocols are enabled. Disabling unused protocols has the following benefits: ● Decreases printer
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    only pertinent information on the configuration page ● Allows the printer control panel to display protocol-specific error and warning messages Disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer through IPX/SPX. 1. Press Menu. 2. Press to highlight
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    directly to your network at any location. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software. NOTE Configure the card either through the control
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    48 Chapter 3 Input/output (I/O) configuration ENWW
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    4 Media and trays This chapter describes how to use some basic device features: ● General guidelines for media ● Media considerations ● Select print media ● Printing and paper-storage environment ● Load media ● Control print jobs ● Select output bins ENWW 49
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    print-media requirements that are specified in the HP LaserJet Printer Family Print Media Specification Guide. See HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a copy of the guide, go to www.hp.com/support/ljpaperguide. It is possible that paper could meet
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    the fuser. To order HP LaserJet printing supplies, see Order parts, accessories, and supplies. General media specifications For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support/ljpaperguide) . Category
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    specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support : You should use envelopes that are compatible with the heat and pressure of the product. ● Size: You should use only envelopes within the following size ranges. ●
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    pressure in the product. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser. Envelope margins CAUTION To avoid damaging the device, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and
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    problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear. NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield. In either the software program or the printer driver
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    or linen, might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion. NOTE Some page-to-page To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ● Avoid using low-temperature inks (the
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    ● Avoid papers that have heavily textured surfaces. ● Avoid using offset powders or other materials that prevent printed forms from sticking together. NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document, feed the letterhead face up in tray 1, and load the
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    manual can cause the following problems: guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at www.hp.com/support/ljpaperguide. Always test paper before buying large quantities. CAUTION Using media that does not meet HP specifications can cause problems
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    types listed for printing from tray 1 can be manually duplexed. See Print for more information. Supported media types Table 4-3 Tray 1 media types Type for use with HP LaserJet printers. This printer can detect transparencies that were not designed for use with HP LaserJet printers. For more
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    properties of paper). ● The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the product environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. ● Proper
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    Load media Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper in tray 2 or optional tray 3. Load tray 1 (multipurpose tray) Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10 envelopes. For
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    media into the tray (short-edge in, print-side up). The media should be centered between the media-width guides and under the tabs on the media-width guides. 5. Slide the media-width guides inward until they lightly touch the media stack on both sides without bending it. Make sure that the media
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    of media that is loaded is specifically requested. See Paper Handling menu. or if you use tray 1 only to manually feed media, keep the default setting of TRAY in the software. In the printer driver, you can select media from Trays 2 and 3 support only paper. For supported paper sizes, see Select
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    in the tray and make sure that it is flat at all four corners. Keep the paper below the height tabs on the paper-length guide in the rear of the tray. 5. Push down on the paper to lock the metal paper-lift plate in place. ENWW Load media 63
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    guidelines for loading special media and configuring the printer driver. Use the correct media-type setting in the printer driver to obtain the best print quality. For some types of media, the product reduces the print speed. NOTE In the Windows printer driver, adjust the media type on the Paper tab
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    Maximum amount that can be loaded into tray 2 or optional tray 3 Printer-driver setting Tray 1 media orientation Tray 2 or tray 3 media orientation Up to 500 sheets Letterhead Side to be printed facing up, top edge toward the product Side to be printed facing down, top edge at the front of
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    subsequent print jobs. Settings selected in the software or the printer driver override controlpanel settings. Source Print by Source to specify a a certain type or size, load the media into tray 1. Then, in the printer driver, select the Type or Size in the Page Setup, Print, or Print Properties
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    NOTE If all of the tray type settings are set to ANY, and if you do not select a specific tray (source) in the printer driver, the device pulls media from the lowest tray. For example, if you have an optional tray 3 installed, the device pulls media from that tray first.
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    face-up into this bin at the rear of the device. NOTE You cannot use automatic duplex printing when printing to the rear output bin. Print to the top output bin 1. Make long media, open the top output bin support. 3. From your computer, send the print job to the device. 68 Chapter 4 Media and
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    Print to the rear output bin NOTE When tray 1 and the rear output bin are used together, they provide a straight-through paper path for your print job. Using a straight-through paper path can reduce curling. 1. Open the rear output bin. 2. If you are printing on long media, pull out the bin
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    70 Chapter 4 Media and trays ENWW
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    5 Print This chapter describes how to perform basic printing tasks: ● Use features in the Windows device driver ● Use features in the Macintosh device driver ● Cancel a print job ● Manage stored jobs ENWW 71
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    Services tab NOTE Settings in the device driver and software program generally override control-panel settings. Software-program settings generally override device-driver 4. Click Save. Use quick sets 1. Open the printer driver (see Open the printer drivers). 2. Select the quick set that you want to
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    sure that the Scale to Fit option is not selected. 6. Click OK. Set a custom paper size from the printer driver 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper or Paper/Quality tab, click Custom. ENWW Use
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    size list for future use. Use different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Open the printer drivers). 2. On the Paper or Paper/Quality tab, select the appropriate paper for
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    In the device driver, Print on Both Sides (manually) is available only when duplex printing is not available or when duplex printing does not support the type of print media being used. To configure the product for automatic or manual duplex printing, open the printer-driver properties, click the
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    Use automatic duplex printing 1. Insert enough paper into one of the trays to bond). 2. Open the printer driver (see Open the printer drivers). 3. On the Finishing tab, select Print on Both Sides (manually). 4. Click OK. 5. Send the print job to the product. Follow the instructions in the pop-up
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    Layout options for printing on both sides The four duplex orientation options are shown here. To select option 1 or 4, select Flip Pages Up in the printer driver. 1 2 3 4 2 2 3 5 3 5 2 2 3 5 3 5 1. Long-edge landscape 2. Short-edge landscape 3. Long-edge portrait 4. Short-edge portrait
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    . Print a cover page You can print a separate cover page for your document that includes a message (such as "Confidential"). 1. Open the printer driver (see Open the printer drivers). 2. On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before Document or After
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    1. Open the printer driver (see Open the printer drivers). 2. Click the Layout pop-up menu. 3. Next to Pages per Sheet, select the number of pages that you of the paper When duplex printing is available, you can automatically print on both sides of a page. Otherwise, you can manually print on both
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    m2 (28-lb bond). 2. Open the printer driver (see Open the printer drivers). 3. On the Finishing pop-up menu, select the Manual Duplex option. NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears
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    cancel the print job. If several requests have been sent to the printer through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print job is
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    store print jobs on the device, use the Job Storage tab in the device driver Properties dialog box. After a job is stored, you can print it or you have more than one stored job that is protected by a personal identification number (PIN), the ALL PRIVATE JOBS menu item appears. If you want to print
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    how to manage the device: ● Use information pages ● Configure e-mail alerts ● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use the HP Printer Utility for Macintosh ● Manage supplies ● Replace supplies and parts ● Clean the device ENWW 83
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    remaining life for those supplies. For more information, see HP policy on non-HP print cartridges. Usage page 1. Press Menu. Shows a page count for each size of 2. paper printed, the number of one-sided (simplexed) or two-sided (duplexed) 3. pages, and the average percentage of coverage. Press
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    Page description How to print the page File directory 1. Press Menu. Shows information for all installed mass 2. storage devices. 3. Press Press to highlight INFORMATION, and then press . to highlight PRINT FILE DIRECTORY, and then press . NOTE This option does not appear if no mass storage
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    alerts NOTE If your company does not have e-mail, this feature might not be available. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the device. The alerts take the form of e-mail messages to the e-mail account(s) that you
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    device in the list, the HP Easy Printer Care software opens the Overview tab for that device. Support tab ● Provides device information, including alerts for items needing attention. Provides help information ● Provides links to troubleshooting and maintenance tools. and links Supplies Ordering
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    , control-panel messages, and print-cartridge levels. After you correct a problem with the device, click the button to update the section. ● Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the media
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    connected to a computer, use the HP Easy Printer Care software to view the device and change network configuration ● View support content that is specific to the current state of the of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers.
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    device to send automated e-mails regarding device configuration and supplies to specific e-mail addresses. ● Security: Allows you to set a password . ● Device Information: Allows you to name the device and assign an asset number to it. Enter the name and e-mail address for the primary contact who
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 103
    to provide diagnostic and support information specific to your device. Order Supplies: Connects to the HP SureSupply Web site, where you will receive information on options for purchasing original HP supplies, such as print cartridges and paper. Product Support: Connects to the support site for the
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 104
    notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or
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    HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Configuration Page Supplies Status HP Support File Upload Upload Fonts Firmware Update Duplex Mode Economode & Toner
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    Item Bonjour Settings Additional Settings E-mail Alerts Description Provides the ability to turn on or off Bonjour support or change the device service name that is listed on a network. Provides access to the embedded Web server. Configures the device to send e-mail notices for certain events. 94
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    of supplies remaining ● Estimated number of pages remaining ● Number of pages printed HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or
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    caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge. Print-cartridge authentication The device
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    . For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/support/LJP3005. NOTE Hewlett-Packard recommends the use of HP products in this device. Use of nonHP products may cause problems requiring service that is
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    2. Remove the used print cartridge from the device. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. CAUTION Do not touch the shutter or
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    the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the device control panel for further instructions. For additional help, go to www.hp.com/support/LJP3005. ENWW Replace supplies and parts 99
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    print-quality problems, such as toner specks or smearing (see Solve printquality problems). Clean the press . NOTE If your device has an automatic duplexer, go to step 7. 4. Press to highlight CREATE PRINT QUALITY by using the previous instructions. 7. At the device control panel, press to
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    -solving information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Problem-solving checklist ● Problem-solving flowchart ● Solve general print problems ● Control-panel message types ● Control-panel messages ● Common causes
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    cartridge removed? For additional information about installation and setup, see the device getting started guide. If you cannot find solutions to device problems in this guide, go to www.hp.com/support memory problems, improve how the device handles complex graphics, and improve download times,
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    -solving suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized service or support provider. NOTE Macintosh users: For more problem-solving information, see Solve common Macintosh problems. Step 1: Does READY appear on the control
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 116
    device. (See the getting started guide or the ● Using the computer, check the print instructions that came with the print cartridge.) queue or print spooler to see if the device has been paused. If there ● The print cartridge might be empty. are problems with the current print Install a new
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    correct printer driver.) ● pressed Stop. Check that the power ● Add more memory to the device. (See Install device driver or program. (The device driver and program ● The data file sent to the device might be corrupt. supplied to the device is steady, and that it meets device specifications
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    Quality submenu) printer driver) ● Check the program settings. (See the too tight or too loose against the stack. ● If you are having ● Go to Solve print-quality problems program online Help.) problems printing ● Try a different font. custom-size paper, see Print ● Downloaded resources ● If
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    1 SIZE and TRAY 1 TYPE to a setting other than ANY. ● If you want to print from tray 1, but cannot select the tray in a program, see Customize tray 1 operation ENWW Problem-solving flowchart 107
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    problems device select from the correct tray. For Macintosh computers, use the HP Printer Utility to change the priority of the tray. The configured size The tray is empty. The paper guides are set incorrectly. Solution Load paper in the tray. To set the guides correctly, see Load media. For tray
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    processes the back side of the page as well (the page comes part of the way out, and then goes back into the device). Cause Solution The device is set for duplexing. Even if the print job contains See Open the printer drivers to change the setting, or see the only one page, the
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    The wrong driver was selected in the software. Check the software device selection menu to make sure that an HP LaserJet P3005 device is HP LaserJet P3005 device is selected. Clear any jams, paying careful attention to the duplexer area (if your model has a duplexer). See Clear jams. Check the
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    types Four types of control-panel messages can indicate the status of or problems with the device. Message type Status messages Warning messages Error messages Description Status by the AUTO-CONTINUE setting. If a critical error persists, service is required. ENWW Control-panel message types 111
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    to set the date and time each time you turn the device on. Contact HP support. A jam has occurred in the fuser area. ● Press to see step-by-step information. ● Open the top cover, and then remove the print cartridge. ● Remove all media found. ● Lift the metal flap, and then remove any media
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    is jammed in the tray indicated. Recommended action width guides, and confirm that the guides are in the correct position. ● To continue printing jam has occurred in the duplex reversing area. If the message persists after clearing all pages and exiting Help, contact HP Support. ● Press to see
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 126
    rear door. The four tabs in the paper guide will automatically reattach to the door. ● Reinstall the duplexer. ● To exit, press A jam has the tray settings and the dial on the tray. ● Reinstall the print cartridge, and then close the top cover. ● To exit, press The device Problem solving ENWW
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    . NOTE Data will be lost. The device serial buffer has overflowed during a busy state. ● If the message persists after exiting Help, contact HP Support. ● Press to continue printing. NOTE Data will be lost. The device's USB buffer has overflowed during a busy state. ● If the message persists
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    HP Support. 40 EMBEDDED I/O BAD TRANSMISSION alternates with The connection with the HP message persists, contact HP Support. 41.3 UNEXPECTED SIZE occurred. A critical firmware error has occurred. HP Support. ● Turn the device off and then on. ● If the message persists, contact HP Support. A fuser
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    ERROR alternates with To continue turn off then on 57.XX PRINTER ERROR alternates with To continue turn off then on 58.XX communicating with the formatter. ● If the message persists, contact HP support. ● Turn the device off and then on. ● If the message persists, contact HP Support. An error has
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    exit, press ● Turn the device off and then on. ● If the problem persists, contact HP Support. The EIO accessory card has encountered a ● critical error. ● ● Turn the device off and then on. Upgrade the Jetdirect firmware. Try to determine whether the error occurs intermittently, while printing, or
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    all solutions suggested, especially upgrading the Jetdirect firmware. ● Disable the print server. ● For EIO print servers, remove the card. ● For embedded print servers, use the Service menu. ● If the problem persists, contact HP Support. The HP Jetdirect embedded print server has ● encountered
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    Checking paper path The engine is turning the rollers to check for No action necessary. possible jams. Checking printer device then returns to the SERVICE menu. Clearing paper path The front door. ● Reinstall the firmware. ● If the problem persists, contact HP Support. ● Load the cleaning page
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    after approximately 10 seconds. No action necessary. The PIN number is incorrect. An error has occurred during a firmware upgrade. Contact the network administrator. ● Reinstall the firmware. ● If the problem persists, contact HP Support. This message appears when the device is turned on and
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    . Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press . A page is jammed in the paper path. Open the front door and remove any jammed media. The device has paused. Press Stop to resume printing. A firmware
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    duplex , to download ● a problem with the software program. Use HP HP Web Jetadmin to turn off write protection. To remove this message from the display, press . The new RAM disk installed in slot X is initializing. No action necessary. A firmware upgrade is in progress. The print cartridge
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    during a firmware upgrade. No action necessary. ● Reinstall the firmware. ● If the problem persists, contact HP Support. The memory from other trays, but not from this one. ● Make sure the media guides are adjusted correctly. In the PAPER HANDLING menu, configure the tray for the correct
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 137
    HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs required as a result of using non-HP supplies are not covered under HP an illogical operation (for example, to download ● Ready a file to a press . If the message reappears, a problem might exist in the software program. USB
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    then press to select the size or type. ● Press to return to the previous size or type. See Load media for more information. 126 Chapter 7 Problem solving ENWW
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    specifications. Use only media that meets HP specifications. See Media considerations. A component is installed incorrectly. Verify that all print cartridges, the transfer unit, and the fuser -tray guides are Check HP Customer Support or your authorized HP service provider. ENWW Common causes of jams
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    to resolve jams in the device. For instructions about clearing jams, see Clear jams 1 3 2 4 1 Print cartridge 2 Input trays 3 Output bins 4 Duplex path (for two-sided printing) Jam recovery OFF, and then press . 6. Press Menu to return to the Ready state. 128 Chapter 7 Problem solving ENWW
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    Clear jams When clearing jams, be very careful not to tear the media. If a small piece of media remains in the device, it could cause additional jams. The SHOW ME HOW control-panel menu includes a page that shows how to clear jams. See Show Me How menu. Clear jams from the input-tray areas NOTE To
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    flat in the tray at all four corners and below the tabs on the guides. 4. Open and close the top cover to clear the jam message. If Clear jams from the print-cartridge area 1. Open the top cover and remove the print cartridge. CAUTION To prevent damage to the print cartridge, do not expose it to
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    it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 3. Replace the print cartridge, and then
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    the rear door drop completely open. 3. Grasp both sides of the media, and slowly pull the media out of the device. (There might be loose toner on the media. Be careful not to spill it on yourself or into the device.) NOTE If media is difficult to remove, try opening the
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 145
    the jam message. If a jam message persists, there is still media in the device. Look for media in other locations. Clear jams from the optional duplexer 1. Remove tray 2 from the device. 2. Push the green button on the top right front of the tray 2 opening to access the
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 146
    out the jammed paper. 4. Push the bottom of the duplex access plate back up until it clicks into place on both sides (both sides need to be engaged). 5. Reinstall tray 2. Solve repeated jams If jams occur frequently, try the following actions: ● Check all the jam locations. A piece of media might
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 147
    ● Check the media quality. Do not use damaged or irregular media. ● Use only media that meets HP specifications. specifications. See Specifications. ● Clean the device. See Clean the device. ● Contact an HP-authorized service or support provider to perform routine device maintenance. See the support
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    print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. 136 Chapter 7 Problem solving
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    a sd fijs. Sincerely, Mr. Scmehnjcj See Repeat defects See Repeat image See Gray background See Toner smear AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc See Misformed characters See Page skew See Curl or wave See (dark) See Random image repetition (light) ENWW Solve print-quality problems 137
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    through the device. Light print (partial page) 1. Make sure that the print cartridge is fully installed. 2. The toner level in the print cartridge might be low. Replace the print cartridge. 3. The media might not meet HP specifications (for example, the media is too moist or too rough). See Media
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 151
    device and run a cleaning page to clean the fuser. (See Clean the paper path.) 3. Try using a different type of media. 4. Check the print cartridge for leaks. If the print cartridge is leaking, replace it. Dropouts 1. Make sure that the environmental specifications for the device are being met. (See
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 152
    Make sure that the environmental specifications for the device are being met. (See Operating environment.) 4. Clean the inside of the device and run a cleaning page to clean the fuser. (See Clean the device.) 5. Replace the print cartridge. Also see Loose toner . 140 Chapter 7 Problem solving ENWW
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    , select FUSER MODES, and then select the media type you are using. Change the setting to HIGH1 or HIGH2, which helps the toner fuse more media you are using meet HP specifications. (See Media considerations.) Repeat defects 1. Print a few more pages to see if the problem corrects itself. 2. If the
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 154
    pages to see if the problem corrects itself. 2. Make sure that type and quality of the media you are using meet HP specifications. (See Media considerations.) 3. If the distance between defects is 47 mm (1.85 in), 62 mm (2.44 in), or 96 mm (3.78 in), the print cartridge might need to be replaced
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 155
    the media you are using meet HP specifications. (See Media considerations.) 3. Make sure that the environmental specifications for the device are being met a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the device are being met. (See
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 156
    white lines 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Media considerations.) 3. Replace the print cartridge. Tire tracks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc This defect typically
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    the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Media considerations.) 3. Make sure that the environmental specifications for the device are being met. (See Operating environment.) 4. Replace the print cartridge. Scattered
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 158
    media you are using meet HP specifications. (See Media considerations.) 2. Make sure that the environmental specifications for the device are being black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The Problem solving ENWW
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    ● From your software program, rotate the whole page 180° to print the lighter image first. ● If the defect occurs later in a print job, turn the device off for 10 minutes, and then turn it on to restart the print job. ENWW Solve print-quality problems 147
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    CD for help and for more information about the Jetdirect configuration page. To open the guide, run the CD, click Printer Documentation, click HP Jetdirect Guide, and then click problem-solving the HP Jetdirect Print Server. ● Try printing the job from another computer. ● To verify that a device
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 161
    Solve common Windows problems Error message: "Error Writing to LPTx" in Windows 9x. Cause and then click Printers. Right-click the HP LaserJet P3005 device driver and select Properties. Click Details and then click Port Settings. Click to clear the check mark from the Check Port State before
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    the HP LaserJet P3005 PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/ Resources/.lproj, where "" represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 163
    getting started guide for instructions. The Postscript Printer Description (PPD name might have received your print job. Check the device name, IP address, or Cause This problem occurs with some programs. Solution ● Try downloading the fonts Card Support software. The most current version
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 164
    driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports Linux problems For information about Linux problem solving, go to the HP Linux support Web site: hp.sourceforge.net/. 152 Chapter
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 165
    problems The following situations are specific to the PostScript (PS) language and might occur when several device languages are being used. Check the control-panel display for messages that might help resolve problems the font. Download the font to the device if applicable. Check the software
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 166
    154 Chapter 7 Problem solving ENWW
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    A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this device. ● Order parts, accessories, and supplies ● Part numbers ENWW 155
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 168
    which to purchase consumables. Supplies information with part numbers and device information is provided. 5. Select the part numbers that you want to order and follow the instructions on the screen. Order directly through the HP Easy Printer Care software (for devices that are directly connected
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 169
    x 13 paper sizes. Note: This tray is included with the HP LaserJet P3005x model. Print cartridge Item HP LaserJet print cartridge HP LaserJet print cartridge Description 6,500-page cartridge 13,000-page cartridge Part number Q7551A Q7551X Memory Item Description 144-pin 133MHz DDR DIMM 32
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 170
    more information about media supplies, go to http://www.hp.com/go/ljsupplies. Item Description Part number HP Soft Gloss laser paper Letter (220 x 280 mm), 50 sheets/box C4179A/Asia-Pacific countries/regions For use with HP LaserJet devices. This is coated paper, good for business documents
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 171
    Item Description Part number HP Printing paper For use with HP LaserJet and inkjet devices. This has been created especially for small and home offices. It is heavier and brighter than copier paper. Specifications: 92 bright, 22 lb. Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton Letter
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 172
    Item Description Part number HP Office recycled paper For use with all office equipment-laser and inkjet devices, copiers, and fax machines. This is good for high-volume printing. Satisfies U.S. Executive Order 13101 for environmentally preferable products. Letter (8.5 x 11 in), 500 sheets/ream,
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 173
    B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P3005, P3005d, P3005n, P3005dn, and P3005x printers One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 174
    use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 175
    with the device, or visit www.hp.com/support/. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem. Software utilities, drivers, and electronic information www.hp.com/go/LJP3005_software The Web page for
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 176
    use the HP Easy Printer Care software. See Use the embedded Web server. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 177
    maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 178
    HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 179
    C Specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment ENWW 167
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    Physical specifications Table C-1 device dimensions device model Height Depth HP LaserJet P3005, P3005d, P3005n, and P3005dn HP LaserJet P3005x 275 mm (10.8 in) 404 mm (15.9 in) 535 mm (21 in) 535 mm (21 in) Optional 500-sheet feeder 1 Without print cartridge 130 mm (5.1 in) 535 mm (21 in)
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 181
    HP LaserJet P3005 600 W 9 W 8.5 W HP LaserJet P3005d 600 W 9 W 8.5 W HP LaserJet P3005n 600 W 9 W 8.5 W HP LaserJet P3005dn 600 W 9 W 8.5 W HP LaserJet P3005x 600 W 9 W 8.5 W 1 Values subject to change. See www.hp.com/support/LJP3005 for current information. 2 Power numbers
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 182
    Operating environment Table C-6 Necessary conditions Environmental condition Printing Temperature (device and print cartridge) 15° to 32.5°C (59° to 89°F) Relative humidity 10% to 80% Storage/standby -20° to 40°C (-4° to 104°F) 10% to 90% 170 Appendix C Specifications ENWW
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    D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 171
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    a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are installed and used in accordance with the instructions, it may cause harmful interference to radio Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 185
    purposes at the end of the product's life. HP LaserJet print supplies It's easy to return and recycle your empty HP LaserJet print cartridges-free of charge-with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 186
    at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following: HP LaserJet P3005 device Type Weight Location User-removable Carbon monofluoride lithium battery BR1632 (1.5 g) On formatter board No 174 Appendix D Regulatory information ENWW
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 187
    office, your household waste disposal service or the shop where you purchased the product. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 188
    Visit http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/environment/ productinfo/safety. 176 Appendix D Regulatory information ENWW
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 189
    , USA declares, that the product Product Name: HP LaserJet P3005 Series Including: Optional 500-Sheet Input Tray Q7817A Regulatory Model Number3): Product Options: BOISB-0406-02 ALL Print Cartridges: Q7551A / Q7551X conforms to the following Product Specifications: Safety: IEC 60950-1:2001
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 190
    is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 191
    i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet P3005, P3005d, P3005n, P3005dn, P3005x - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 192
    180 Appendix D Regulatory information ENWW
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 193
    Work with memory and print server cards This section explains the memory features of the device and provides steps for expansion. ● Overview ● Install memory ● Check DIMM installation ● Save resources (permanent resources) ● Enable memory for Windows ● Use HP Jetdirect print server cards ENWW 181
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 194
    ordering information, see Order parts, accessories, and supplies. NOTE Single inline memory modules (SIMMs) used in previous HP LaserJet devices are not compatible card for a serial or AppleTalk connection. NOTE Some HP LaserJet P3005 series devices come with a network device already installed. The
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 195
    (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick of the DIMM antistatic package, then touch bare metal on the device. The HP LaserJet P3005 devices come with one DIMM slot. If desired, you can replace a DIMM
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 196
    3. Remove the right side panel by sliding it towards the rear of the device until the side slides from the device. 4. Open the access door by pulling on the metal tab. 5. Remove the DIMM from the antistatic package. CAUTION To reduce the possibility of damage caused by static electricity, always
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 197
    6. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) 7. Press the DIMM straight into the slot, and press firmly. Make sure the
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 198
    9. To replace the right side panel, line up the alignment arrows and slide the panel toward the front of the device until it latches into place. 10. Reconnect the interface cable(s) and the power cord. 11. Turn the device on. 186 Appendix E Work with memory and print server cards ENWW
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 199
    DIMM installation After installing the DIMM, make sure that the installation was successful. Verify that DIMM is installed correctly 1. Turn the device on. Check that the Ready light is illuminated after the device has gone through the startup sequence. If an error message appears, a DIMM might have
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 200
    permanent resources to the device only at the beginning of a print job and not while the device is printing. NOTE Overusing permanent resources or downloading them while the device is printing might affect device performance or the ability to print complex pages. 188 Appendix E Work with memory and
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 201
    the Start menu, Settings, and Printers or Printers and Faxes. 2. Select this device and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Click OK. 6. Go to Check DIMM installation. ENWW Enable
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 202
    print server cards Follow these procedures to install or remove an EIO card. Install an HP Jetdirect print server card 1. Turn off the device. 2. Remove the two screws and cover plate from the EIO slot on the back of the device.
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 203
    device is recognized. See Use information pages. NOTE When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an HP Jetdirect print server card 1. Turn off the device. 2. Disconnect the network cable from
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 204
    192 Appendix E Work with memory and print server cards ENWW
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 205
    circuit board that holds memory chips. duplex A fuser The assembly that uses heat to fuse the toner onto the print media. grayscale Various shades of gray. halftone pattern A halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as a photograph. HP Easy Printer
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 206
    address The unique number assigned to a A memory partition that has a specific address. monochrome Black and white. the page. PCL Abbreviation for "Printer Control Language." peripheral An auxiliary cartridge. TCP/IP An internet protocol that has become the global standard for communications. toner
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 207
    on binding edge settings 22 instructions for 75 loading paper 79 Macintosh settings 93 problem-solving 109 Show Me How menu 18 usage page 20 browsers supported, HP Toolbox 11 buffer overflow errors 115 buttons, control panel 15 C cables parallel, connecting 42 part numbers 158 USB, connecting 43
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 208
    143 crooked pages 142 curled paper, problemsolving 143 curly paper, problem-solving 108 custom sizes supported 57 custom-size paper driver settings 73 settings 21 tray settings 22 customer support embedded Web server links 91 HP Printer Utility pages 93 Linux 152 online 163 repacking device 165
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 209
    2 part numbers 157 removing 191 settings 31 HP media, ordering 158 HP Printer Utility 93 HP Printer Utility, Macintosh 10, 93 HP SupportPack 166 HP Toolbox browsers supported 11 opening 87 options 87 HP Web Jetadmin 10, 92 HP-Authorized Dealers 163 humidity problem-solving 136 specifications 170
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 210
    31 driver settings 9, 78 drivers supported 7 drivers, problem-solving 150 HP Printer Utility 93 problems, problem- solving 150 removing software 10 software 9 software components 11 support 164 supported operating systems 7 USB card, problem- solving 151 maintenance agreements 165 manual feed
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 211
    /off switch, locating 5 online support 163 operating environment specifications 170 operating systems supported 7 ordering media, HP 158 part numbers for 157 supplies through embedded Web server 91 supplies with HP Toolbox 87 orientation, page default, setting 24 out of toner 29, 38 output bins. See
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 212
    Printer Description (PPD) files included 9 problem-solving 150 power specifications 169 power switch, locating 5 PPDs included 9 problem-solving 150 preconfiguration, driver 8 preprinted paper fuser modes 25 prepunched paper fuser modes 25 presets (Macintosh) 78 print cartridges authentication
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 213
    , 109 smeared toner, problemsolving 140 software drivers 7 embedded Web server 10 HP Easy Printer Care 11 HP Printer Utility 93 HP Toolbox 87 HP Web Jetadmin 10 Macintosh 9, 11 settings 8, 34 supported operating systems 7 uninstalling Macintosh 10 Web sites 7 Windows 11 specifications acoustic 169
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 214
    warranty 162 transmission errors 115 transparencies fuser modes 25 HP, ordering 160 loading 64 sizes supported 58 specifications 54 tray 1 custom-size settings 22 jams, clearing 129 loading 60 locating 5 manual feed settings 23 printing from 27, 35, 62, 66 problem-solving 106, 108 settings 21 tray
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 215
    specifications 169 W wake time, setting 28 warnings setting 28 warranty extended 166 print cartridge 162 product 161 transfer unit and fuser 162 watermarks 73 wavy paper, problemsolving 108, 143 Web sites customer support 163 fraud reports 96 HP Easy Printer Care 11 HP Web Jetadmin, downloading
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 216
    204 Index ENWW
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 217
  • HP Q7815A | HP LaserJet P3005 - User Guide - Page 218
    © 2006 Hewlett-Packard Development Company, L.P. www.hp.com *Q7812-90911* *Q7812-90911* Q7812-90911
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HP LaserJet P3005 Series printers
User Guide